Terry Henricks Ford
Archbold, OH
Filter Reviews by Keyword
By Type
370 Reviews of Terry Henricks Ford
Henrich's Ford has always been very professional and trustworthy. I have been going to them for years and have never felt cheated or unimportant. They have always provided top notch service and customer trustworthy. I have been going to them for years and have never felt cheated or unimportant. They have always provided top notch service and customer relations are outstanding! More
The customer service was great! Replied to emails promptly, explained what they repaired patiently and thoroughly, and kept true to their estimate. Pleased with the outcome of their Replied to emails promptly, explained what they repaired patiently and thoroughly, and kept true to their estimate. Pleased with the outcome of their work. More
I planned to come in and purchase a truck, I would have purchased no matter the dealer. The dealer experience was just a little lackluster. It was all about getting me out the door. We didn’t get a chance purchased no matter the dealer. The dealer experience was just a little lackluster. It was all about getting me out the door. We didn’t get a chance to test drive or really fully inspect the vehicle. The salesperson slid in a paint protection plan early in the deal, which I forgot about until the final running of the numbers. I could have pulled it out, but it was just too much hassle at that point to mess with it. Negotiations and paperwork took over 4 hours, but it was again all focused on getting the deal done and gone. More
It was due for an oil change so we took it in. While there I asked one of the guys if they could show me where to put the jack once it was up on the lift. They said yes and they were very nice ab While there I asked one of the guys if they could show me where to put the jack once it was up on the lift. They said yes and they were very nice about it. I am sorry I forgot he name , because he took the time to explain why the jack goes where it goes. I asked them to check our spare tire and they were happy to oblige. And also we like to talk to our salesman he is AWESOME and that would be Alex Bennett. More


