Tera Chevrolet GMC

great experience bought my first pickup, excellent price. great support, including several phone calls and one visit with salesman after purchase, to clarify manual in bought my first pickup, excellent price. great support, including several phone calls and one visit with salesman after purchase, to clarify manual info. better support than I ever expected or have had elsewhere. More

Biggest lemon ever I purchased a used 2003 Monte Carlo from them in Early spring of 2016, beautiful car or so I thought. A week after I bought the car I get a check engi I purchased a used 2003 Monte Carlo from them in Early spring of 2016, beautiful car or so I thought. A week after I bought the car I get a check engine light for evaporate emissions small leak, no big deal easy fix. Three days later I'm driving down the road start hearing a wheel bearing going bad right front and then I get no trac and abs light, bad wheel speed sensor. So then it rains that same week and my sunroof is a waterfall and soaks my floor board every time it rains. So then last month early July I turn my wheel to the right and hear a load pop every there after and so I look under the car and I have a broken spring that popped out of the mount again right front side. On top of my now drivers door with a bad hinge that grabs the fender and the ever growing exhaust leak the pronounced itself 2 weeks after I bought the car. I will NEVER buy another car from them, sold me the biggest lemon ever. I understand you can expect some issues with buying a used car but it is apparent they never inspected this car. I bought a used Chevrolet from a Chevrolet deal expecting to get a little better used car for my money and I was wrong. They are a terrible deal and from what it looks like they flip all their cars as fast as possible and think nothing of the consumer. Please do not waste your time and hard earned money at this shifty dealer. More

Waste of time...they don't value your business I've been purchasing new vehicles for 25 years and the process has changed a lot. Now a lot of back or forth takes places online prior to coming in. I I've been purchasing new vehicles for 25 years and the process has changed a lot. Now a lot of back or forth takes places online prior to coming in. I had been dealing with Tony Casale for a couple of days and was at the point of having my husband come in and make a purchase. We were interested in a new 2015 Silverado. Yesterday I abruptly stopped getting responses from Mr. Casale. I tried a couple more times and no response. A day later still no responses. Maybe we weren't as close to a deal as I thought, maybe the vehicle sold...I have no idea. If it were either of those, a response would have been nice. Not only does it leave a bad experience with the customer, you now have lost future business and the negative experience gets shared with friends and family. It's no way to treat potential customers. Maybe one sale doesn't matter to this dealership, but it's not a good way to conduct a successful business because in the end it costs you more than just a sale. I contacted those above him and they did not care to respond either. It's ridiculous how little this dealership cares. Do not bother with them. A waste of time and they don't value their potential customers. More