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Tenvoorde Ford
St. Cloud, MN
1,929 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,929 reviews
November 07, 2022
Sort of disconnected, schedule an appointment and details your needs and arrive at appointment and the service person is unaware of it. your needs and arrive at appointment and the service person is unaware of it. More
by dan.peterka51
Verified Customer
November 04, 2022
Service desk person was very friendly and knowledgeable about my issue. Let me know what the issue was and cost. Called me when it was done about my issue. Let me know what the issue was and cost. Called me when it was done More
by djbice
Employees Worked With
November 03, 2022
Wish they had informed me in detail about the extended warranty being part of the original 3 years/36000. warranty being part of the original 3 years/36000. More
by JENNER1262
Employees Worked With
November 02, 2022
Response time to my inquiry for a service appointment was amazing. The appointment was set around my time frame as I live out of town. The service department was very friendly and knowledgeable. Thank yo amazing. The appointment was set around my time frame as I live out of town. The service department was very friendly and knowledgeable. Thank you for taking care of my truck! More
by allie.galligan
Employees Worked With
October 31, 2022
I had an appointment and when i got there they didn't have the part ordered. So i had to leave and i'm now waiting for a call to tell me the part is in so they can reschedule the appointment. have the part ordered. So i had to leave and i'm now waiting for a call to tell me the part is in so they can reschedule the appointment. More
by debbie.carter
Employees Worked With
October 27, 2022
Very good service even without an appointment. Took care of problem with no charge immediately Took care of problem with no charge immediately More
by Majasdz
October 24, 2022
I recently bought a 2015 Ford Escape here and Zach helped me out when buying this and he was very helpful and a funny guy when helping me find this car. He went out of his way to make me and my mom happy whe me out when buying this and he was very helpful and a funny guy when helping me find this car. He went out of his way to make me and my mom happy when buying this car, even if it meant buying us canes! He helped me choose the best and safest option when buying this car:) More
by Lauren Dow
Employees Worked With
October 24, 2022
Kind of hit and miss on what to expect. I secheduled an appoiment and got the email comfirming. When I arrived they had no record of it. So I gave him the details again and also my cell I secheduled an appoiment and got the email comfirming. When I arrived they had no record of it. So I gave him the details again and also my cell number to call with questions or done. I waited 6 hours with no call so I called them. They had called me several hours earlier but called the wrong number, not the one I gave him. Staff is always friendly but system may need some work. And after this they could not recreate the problem. More
by FORD0
Employees Worked With
October 18, 2022
Barry did a great job of getting my truck repair completed right away . Great communication. completed right away . Great communication. More
by TIMRAJKOWSKI
Employees Worked With
October 16, 2022
Great Job Craig! ! Needed a new fob for my MKX Lincoln. I had called earlier and placed an order. Received a call two days later that the fob had arrived and made a ! Needed a new fob for my MKX Lincoln. I had called earlier and placed an order. Received a call two days later that the fob had arrived and made an appointment. Craig in the service department helped me, got the job done quickly. Very professional, courteous, and friendly. Kept me updated with the progress and had my car washed. Very enjoyable experience. I also noticed that other employees also greeted me with a smile and asked if they could help me. Very impressed with the wonderful service. More
by danarae826
Employees Worked With
Craig
