Ted Russell Ford Kingston Pike

Great Customer Ssrvice I was taken at the exact time of my appointment. Complimentary car wash. The service that was promised, was delivered. No pressure for unnecessary wo I was taken at the exact time of my appointment. Complimentary car wash. The service that was promised, was delivered. No pressure for unnecessary work. More

Jose Rivera Jose was a great help and advisor of our A/C problem. Kept in touch with us in the waiting room and also by phone. Robert the mechanic repaired the Jose was a great help and advisor of our A/C problem. Kept in touch with us in the waiting room and also by phone. Robert the mechanic repaired the A/C to perfication. More

Real Pros! Scott and his crew run a tight ship, and you can tell they want to be the best in the business. These guys are GOOD! Scott and his crew run a tight ship, and you can tell they want to be the best in the business. These guys are GOOD! More

Recall Service Call Had a recall on my 2015 Ford Fusion. Called Danielle, the best service manager in the business, She set me up for the next day. I was in and out of th Had a recall on my 2015 Ford Fusion. Called Danielle, the best service manager in the business, She set me up for the next day. I was in and out of the dealership in less than 30 minutes. The service at Ted Russell Ford is always top-notch. More

Great buying expierence I got a great deal in a 2018 Mustang. The buying experience was smooth. The salesman was knowledgeable and helpful. I would recommend this dealership. I got a great deal in a 2018 Mustang. The buying experience was smooth. The salesman was knowledgeable and helpful. I would recommend this dealership. More

Friendly knowledgeable service people and technicians. Met by friendly service people. Car was serviced quickly and waiting room was comfortable with TV and fresh hot coffee, cold water and snacks. Recomme Met by friendly service people. Car was serviced quickly and waiting room was comfortable with TV and fresh hot coffee, cold water and snacks. Recommend these folks to anyone looking for a better experience with having your car serviced. More

Review of service department. excellent service , friendly service personel. work preformed in a timely manner. Would recommend this dealership. Excellent waiting area. Didn't see excellent service , friendly service personel. work preformed in a timely manner. Would recommend this dealership. Excellent waiting area. Didn't see my service personel listed (Scott). More

Excellent experience The work was done swiftly and correctly...all my questions were answered....and I even got a complimentary wash...service people were courteous, parti The work was done swiftly and correctly...all my questions were answered....and I even got a complimentary wash...service people were courteous, particularly Daniella. Thank you. More

Broken radio - Warranty and replacement Rhonda Gobal is an outstanding service adviser. She enjoys her job and does it very well. Working with her is a pleasure. The whole process was quic Rhonda Gobal is an outstanding service adviser. She enjoys her job and does it very well. Working with her is a pleasure. The whole process was quick and easy. Wes, the radio tech also did a great job. More

Great Service Ted does a great job. Service call was completed in a timely fashion. A detailed report was provided showing what work was accomplished. Very profe Ted does a great job. Service call was completed in a timely fashion. A detailed report was provided showing what work was accomplished. Very professional More