Ted Russell Ford Kingston Pike

Ted our service man is always nice and he does a great job! Friendly and prompt service! Ted and Team always stay in touch and if anything other than the additional service is required they let us know immed Friendly and prompt service! Ted and Team always stay in touch and if anything other than the additional service is required they let us know immediately. More

Excellent service every time. From the purchase of my F-150 to the service dept taking care of my truck it has been nothing less than excellent at Ted Russell Ford. Dannielle is ve From the purchase of my F-150 to the service dept taking care of my truck it has been nothing less than excellent at Ted Russell Ford. Dannielle is very knowledgeable about service for vehicles and will always be the one i call with questions and concerns. More

very pleasant Rhonda is WONDERFUL. Very helpful.....to and other employees needing her help, I was there a few minutes and she had to help 2 people do their job! Rhonda is WONDERFUL. Very helpful.....to and other employees needing her help, I was there a few minutes and she had to help 2 people do their job!!!! More

Oil Change Fast, friendly service. My Service Adviser (Rhonda) is always great to work with. The car wash was a bonus. Would recommend Ted Russell Ford. Thanks. Fast, friendly service. My Service Adviser (Rhonda) is always great to work with. The car wash was a bonus. Would recommend Ted Russell Ford. Thanks. More

Service Great service, friendly, fast. Always willing to go above and beyond to make sure we are taken care of. Will definitively recommend service and sales Great service, friendly, fast. Always willing to go above and beyond to make sure we are taken care of. Will definitively recommend service and sales More

Excellent buying Experience Having previously purchased at Ted Russell and had the dealership provide our service, we immediately decided to visit the dealership for our new car Having previously purchased at Ted Russell and had the dealership provide our service, we immediately decided to visit the dealership for our new car needs. We chose once again to work with Doug Peek as our sales representative. We again were treated with respect and a no hurry pace that allowed us to drive several cars and make the best decision for us. The dealership searched and found the car that fit our specifications at another dealership. The financing process was smooth and efficient. Mr. Griffith was aslso engaging and help make the whole process very comfortable. More

Stellar Example of Consistency As a parts manager for a local collision repair shop, my experience with TRFL has been an outstanding display of commitment to a higher level excellen As a parts manager for a local collision repair shop, my experience with TRFL has been an outstanding display of commitment to a higher level excellence. From being friendly on the phones and in person to delivering/returning parts with credits in an efficient manner. Highly recommend the people, and the business to anyone. More

Logan took a bad sit.. and made it an excellent one!! I contacted TR Ford and computer chief did not respond!! I called to say "adios". Logan sold me a car! I cant say enuff good about him!! I contacted TR Ford and computer chief did not respond!! I called to say "adios". Logan sold me a car! I cant say enuff good about him!! More

Only car dealership I trust with my auto repairs. This is the only dealership I trust with auto repairs. All the repair work I've had has been excellent , fairly priced and on time. This is the only dealership I trust with auto repairs. All the repair work I've had has been excellent , fairly priced and on time. More

Fast and efficient. Scheduled the appointment fast. Called and set it up for the next day. Worked with my schedule. Fast repair and friendly service. Thanks to tech Alexa Scheduled the appointment fast. Called and set it up for the next day. Worked with my schedule. Fast repair and friendly service. Thanks to tech Alexander McConnell. More