Ted Russell Ford Kingston Pike
Knoxville, TN
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Efficient Excellent service The customer service is to parts Contact me by phone and email once vehicle was ready Price was great Didn’t break the bank Excellent service The customer service is to parts Contact me by phone and email once vehicle was ready Price was great Didn’t break the bank More
Service on F-150 Rhonda always does a great job through the service process. She goes through the checklist and makes recommendations as to what needs to be done as w Rhonda always does a great job through the service process. She goes through the checklist and makes recommendations as to what needs to be done as well as what to expect coming up. More
A Long Way From Home We wanted a 2018 Black Label Navigator and though 200+ miles from our home in AL, we selected the Ted Russel dealership as the best from the researc We wanted a 2018 Black Label Navigator and though 200+ miles from our home in AL, we selected the Ted Russel dealership as the best from the research we did online. Based on our experience with the people we interfaced with and the product they delivered it was an excellent choice and more than met our expectations - including a “gift of our choice.” Super nice folks!! More
Pat is great Working with Pat was a wonderful experience. Very professional and genuine! If I was going to buy another car I would most defiantly come straight to Working with Pat was a wonderful experience. Very professional and genuine! If I was going to buy another car I would most defiantly come straight to Pat! More
Great service every time The service here is great every time I bring my vehicle in. Quick in and out and no worrying about whether the job was done right. Exceptional service The service here is great every time I bring my vehicle in. Quick in and out and no worrying about whether the job was done right. Exceptional service advisors, techs and parts salesmen. More
Rhonda and Ted in service are the best and a pleasure to wo! This dealership has done everything they said they would do and have be a pleasure to be around!! Rhonda and Ted in service have made our service smo This dealership has done everything they said they would do and have be a pleasure to be around!! Rhonda and Ted in service have made our service smooth and cheerful!! The Webster’s More
Scott was great. I dropped the car off an hour before scheduled with no problem and it was ready and washed when I returned 2 hrs later. Great I dropped the car off an hour before scheduled with no problem and it was ready and washed when I returned 2 hrs later. Great More
Pretty Good one I would say. I didn't go in to buy anything,but walked out with a pretty good deal overall. Thanks Isaiah for running numerous trips to the water cooler for me. I didn't go in to buy anything,but walked out with a pretty good deal overall. Thanks Isaiah for running numerous trips to the water cooler for me. More
Service Rhonda is an asset toTed Russell ford. Could not be any better .Wish I could say the same about some sales people. Thank you Rhonda for the great serv Rhonda is an asset toTed Russell ford. Could not be any better .Wish I could say the same about some sales people. Thank you Rhonda for the great service. More
Detail People need to coordinate with sales Detail crew left me hanging waiting to pick up a new car I just purchased. Not salespersons fault but waiting leaves a bad vibe when picking up a ca Detail crew left me hanging waiting to pick up a new car I just purchased. Not salespersons fault but waiting leaves a bad vibe when picking up a car. More