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Ted Russell Ford Kingston Pike

Knoxville, TN

3.5
456 Reviews

8551 Kingston Pike

Knoxville, TN

37919

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Showing 456 reviews

July 13, 2018

Efficient Excellent service The customer service is to parts Contact me by phone and email once vehicle was ready Price was great Didn’t break the bank More

by Teky1270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McCloskey, Ted Frynkewicz, Dentis Ball
July 10, 2018

Service on F-150 Rhonda always does a great job through the service process. She goes through the checklist and makes recommendations as to what needs to be done as w More

by recycletruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebels
July 10, 2018

A Long Way From Home We wanted a 2018 Black Label Navigator and though 200+ miles from our home in AL, we selected the Ted Russel dealership as the best from the researc More

by Hal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack McCann, John Qualls
July 09, 2018

Pat is great Working with Pat was a wonderful experience. Very professional and genuine! If I was going to buy another car I would most defiantly come straight to More

by MIrandaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Qualls
July 06, 2018

Great service every time The service here is great every time I bring my vehicle in. Quick in and out and no worrying about whether the job was done right. Exceptional service More

by Rolutt80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel, Brad Luttrell
July 03, 2018

Rhonda and Ted in service are the best and a pleasure to wo! This dealership has done everything they said they would do and have be a pleasure to be around!! Rhonda and Ted in service have made our service smo More

by The Webster’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda in service. , Ted Frynkewicz
July 01, 2018

Scott was great. I dropped the car off an hour before scheduled with no problem and it was ready and washed when I returned 2 hrs later. Great More

by Janie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Fauble
July 01, 2018

Pretty Good one I would say. I didn't go in to buy anything,but walked out with a pretty good deal overall. Thanks Isaiah for running numerous trips to the water cooler for me. More

by Olderthandirt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Leatherwood
June 29, 2018

Service Rhonda is an asset toTed Russell ford. Could not be any better .Wish I could say the same about some sales people. Thank you Rhonda for the great serv More

by mjames1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda
June 25, 2018

Detail People need to coordinate with sales Detail crew left me hanging waiting to pick up a new car I just purchased. Not salespersons fault but waiting leaves a bad vibe when picking up a ca More

by Wally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Leatherwood
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