Ted Russell Ford Kingston Pike

Good experience Excellent service at the sales point and after that with our service experience. Highly recommend we received personalized service here Rhonda did an Excellent service at the sales point and after that with our service experience. Highly recommend we received personalized service here Rhonda did an excellent job BUT I am dissatisfied that stock tires on a new vehicle require replacement so quickly More

Great customer service! Since Rhonda has been assisting us with our service needs she always goes above and beyond! She always makes sure any problems we have are addressed a Since Rhonda has been assisting us with our service needs she always goes above and beyond! She always makes sure any problems we have are addressed and taken care of. More

ENGINE LIGHT WAS ON Had to replace my Evap Purge Valve. Was able to get a ride home and came back after the car was fixed in a timely manner. Had to replace my Evap Purge Valve. Was able to get a ride home and came back after the car was fixed in a timely manner. More

Vehicle Service Vehicle service including oil change and two Ford recalls. Brandon was excellent. thank you. Brandon was knowledgable and friendly and was respons Vehicle service including oil change and two Ford recalls. Brandon was excellent. thank you. Brandon was knowledgable and friendly and was responsive with status on work. More

Salesperson Pat Murphy Pay was the best sales person. He went out of his way to help me get into my Eco Sport car in a most beautiful color of blue. Pay was the best sales person. He went out of his way to help me get into my Eco Sport car in a most beautiful color of blue. More

My go-to Dealer for outstanding service. We have purchased Fords from Ted Russell since moving to Knoxville. Our service representative is Ms Rhonda Goebel. She is the reason we return to We have purchased Fords from Ted Russell since moving to Knoxville. Our service representative is Ms Rhonda Goebel. She is the reason we return to Ted Russell Ford on Kingston Pike for service on both cars. During all our years driving Fords she is by far the best Service Representative we have experienced. This dealership is fortunate to have such a knowledgeable and customer dedicated employee. More

Excellent experience It was a pleasure doing business with Mr. Doug Peek. He's an asset at Ted Russell Ford. Excellent experience from start to finish. Highly recommended. It was a pleasure doing business with Mr. Doug Peek. He's an asset at Ted Russell Ford. Excellent experience from start to finish. Highly recommended. More

Excellent, Informative, Taken Care Of This dealership really is one of the best in the area. Employees are top notch and are there for you every step of the way. Pat was the sales employee This dealership really is one of the best in the area. Employees are top notch and are there for you every step of the way. Pat was the sales employee that helped me and my wife pick out the right car for us. Even after hours of deciding, he was patient and understanding every step of the way. His knowledge and expertise helped us make the right choice. Thank you! More

Excellent! Went above and beyond! Took really care of my Ford Edge!! Thank you for washing my car too!! Looked like new! They made sure nothing else needed to be taken care! Glad they Took really care of my Ford Edge!! Thank you for washing my car too!! Looked like new! They made sure nothing else needed to be taken care! Glad they did! My air filter was very dirty!! Glad they caught that! More

Excellent service I received excellent and prompt service for routine oil change, wiper blades. I appreciate the response I received when I called to schedule. The resp I received excellent and prompt service for routine oil change, wiper blades. I appreciate the response I received when I called to schedule. The response is always friendly and accommodating. More