Taylor Ford

After several bad experiences in less than a week my married daughter and I came to Taylor Ford in Taylor MI. It was worth the extra drive for the treatment we received. Brent O'hara was excellent. I married daughter and I came to Taylor Ford in Taylor MI. It was worth the extra drive for the treatment we received. Brent O'hara was excellent. I was not in the best of moods after all the bad treatment we had received and Brent had me crackin up in a minute. He is the best!!!!! Also, she was a cash buyer. No credit worries, just take good care of my daughter and her husband. Do it right. I just wish we had gone there first. He showed us the right car, because he listen to what my daughter knew she wanted and worked with there budget and was very polite as my daughter called her husband as worked out deal. They talked about car, price and great treatment. Yes women can be the bottom line in a big purchase. I was there for some help and any suggestions I could make but it was my daughters choice and her husband over the phone. More

Everyone was very friendly. They worked with us to get as close to the price as we wanted to pay. We had a pleasant experience. They provided a family like enviroment which made shopping for a car very easy. close to the price as we wanted to pay. We had a pleasant experience. They provided a family like enviroment which made shopping for a car very easy. I would recommend this dealership to someone shopping for a new car. More

Can't beat going to Andy Louttit for a new car or truck. He always finds a way to beat any price whether or not its for me or one of my friends I refer that direction. No high pressure tactics and has no p He always finds a way to beat any price whether or not its for me or one of my friends I refer that direction. No high pressure tactics and has no problem letting you sleep on a deal instead of trying to force a signature the same hour you walk in and test drive. Will always go back to this dealership assuming Andy still works there. More

I submitted my internet quote request for a Ford Fusion on a Friday night. Was contacted via email that same night, and then contacted again the next day via phone by the Internet Sales Manager, a salesper on a Friday night. Was contacted via email that same night, and then contacted again the next day via phone by the Internet Sales Manager, a salesperson (John Mann), AND someone from their Finance Dept. Three days later I test drove a Fusion. I was so pleased with the car that I asked my salesman, John Mann, to locate a Fusion with a 6-speed manual transmission. John searched diligently to find one, and then went the EXTRA distance to locate one in Tuxedo Black. The VERY next day I was driving off their lot with my brand new 2011 Fusion in Tuxedo Black. My experience at Taylor Ford exceeded my every expectation! More

Very pleasant experience and follow up from Taylor Ford and Lou Horger. I would definately buy a car from him and Taylor Ford again. I was in and out of the dealership in 3 hours. I was given two option, 1 and Lou Horger. I would definately buy a car from him and Taylor Ford again. I was in and out of the dealership in 3 hours. I was given two option, 1 being a lease and the other a purchase, I ended up leasing. More

This dealership has been rated a 5, due to the fact that the salesperson was attentive to my needs regarding locating a vehicle that fit my price range. Furthermore, he was helpful and very friendly and wil the salesperson was attentive to my needs regarding locating a vehicle that fit my price range. Furthermore, he was helpful and very friendly and willing to address all my needs in order to make me happy. I would recommend this dealership for the great customer service, friendly staff, and the overall experience at Taylor Ford. More

jeff boler is an amazing sales person he was very caring i would recommed everyone to him also the dealership was great huge car selection. I went to other ford dealers in the area they did not was as hard i would recommed everyone to him also the dealership was great huge car selection. I went to other ford dealers in the area they did not was as hard at all they just cared about the money they could make jeff and taylor ford cared about me and me experice not my money. More

Everyone was very friendly; John Mann was by far one of the best car salesman I have ever worked with. I will definitely return when I am ready for another new car. The dealership is thorough and will expl the best car salesman I have ever worked with. I will definitely return when I am ready for another new car. The dealership is thorough and will explain everything to you. Even if you come back three days later! The manager sat down with me personally to go over my questions. Highly recommended dealer and sales man!! More

I had terrible experiences at 3 other dealerships before finding Taylor Ford. I wanted a stick and had searched on AutoTrader.com and was following up on the cars that had come up on the list. I called to s finding Taylor Ford. I wanted a stick and had searched on AutoTrader.com and was following up on the cars that had come up on the list. I called to see if they had an 07' Focus they had listed on the site and Brent went out and checked for me (rather than just saying yes and me showing up with it not there). Once I got there Brent was awesome. The car was ready to test drive, had a fantastic warranty, and they were willing to work with me on price. The car is certified pre-owned and in as good of condition as advertised. Thank you so much Brent!!! More

Went to set appt.to get the code on the door lock on my sport trac,I bought it used elsewhere didnt know it was a totaled out truck until my ins.told me OTHERS WANTED 50.00 TO GET IT.He didnt charge me and sport trac,I bought it used elsewhere didnt know it was a totaled out truck until my ins.told me OTHERS WANTED 50.00 TO GET IT.He didnt charge me and done it in a few minutes FRIENDLIEST person I have ever done business with when it comes to cars. No fast talk or trying to sell me a bunch of stuff I didnt need.He even showed me how to use it since I never had one before. Polite,smiles,caring and knows what he's doing. He needs recognition for his actions. KEEP THIS GUY......Thank you Glenda Cartwright PS He even gave me a license plate frame and put it on at NO CHARGE.I will be telling people how great Taylor Ford is. More