Tasca Toyota Boston

I went in looking to trade in my vehicle for a bigger car. We have been driving the car with no registration and no inspection sticker for 2 weeks. We called to find out what was going on and would const car. We have been driving the car with no registration and no inspection sticker for 2 weeks. We called to find out what was going on and would constantly get the run around, ex: insurance needs to fax information to make sure that the car was insured (that was done same day they asked for it) informed us they would call us back never did. Called following day and was told it would be ready by 9AM next day to call them in the morning. We called next day in the morning and was given the run-around once again, this time we were told that they didnt have an up to date pay stub, which we provided the day we left with the car. Spoke with the salesperson who had the nerve to find all this funny and laugh which upset us a lot. Asked to speak with the general manager explain the situation, when he realized that the pay stub was up to date. Got a phone call about 5 minutes later asking information about the car for the registration, which they should have. Went to the dealer ship to speak to them in person and was told that will have to wait until Monday to get my registration and to get the inspection sticker. (happened on a saturday) car was purchased on 8/2. Driving without inspection sticker and without registration until 8/15. Basically I will not recommend this dealership to ANYBODY not even my worst enemy. And also their customer service skills are awful. More

Horrible Experience!!!! In full disclosure I have bought 2 vehicles from this dealership over the yrs with no issues... but I will never go back after this last experience. I was looking to trade in a 2005 2 vehicles from this dealership over the yrs with no issues... but I will never go back after this last experience. I was looking to trade in a 2005 Camry for 2011 Camry which to me seemed like a simple transaction but it was not here at Expressway. Met with Damon originally and explained what I was looking to do which I thought he understood but apparantely he did not. 1st complaint I allowed them to appraise my car (I think) and he never took any of this info down because throughout this whole painful process he must have asked me 3 time if I had a trade-in and the details involved. After this initial meeting he asked that I bring my wife in which is a reasonable request. I took a day off from work to come in with her, I texted Damon when we were coming in so no suprises but should not even have bothered. I got there with my wife and explained to Damon we had limited time which he understood...we went through the process and explained what we were looking for and he showed us a black 2011 Camry which we were interested in, we test drove seemed great only to find out later in the process the car had been sold already. After test driving we talked #'s but he needed the sales mngr Juan who was nowhere to be found, we waited and waited abouth 30 minutes in I went and found Damon who said the mngr was not available but should be soon.. we eventually said we had to leave as we had 2 kids at home with baby sitter..he brought a colleague over who explained he was not the mngr but could help which he couldn't. We left not happy.. got a call from Juan the sales mngr who apologized for waisting my time made us an offer which I still don't believe was legitimate...I then tried for days to reach Damon and confirm the deal we agreed on with no luck.. I finally called left vm for Juan never heard back from him..finally texted Damon completely frustrated told him deal off he returned the text a minute later saying that's ok we couldn't do the deal we agreed on anyway, good luck. Completely ridiculous and utterly unprofessional.. I then called back and left a vm for general manager and never have heard back from anyone, not even a text message. Bought the car 2 days later from Braintree Toyota with no issues. Awful experience, completely unprofessional. More

Everything about purchasing my new Camry from Expressway was easy and pleasant. Alex Yoyo, our salesman, was extremely knowledgeable and personable. Everyone at Expressway worked hard to obtain our car an was easy and pleasant. Alex Yoyo, our salesman, was extremely knowledgeable and personable. Everyone at Expressway worked hard to obtain our car and get us exactly what we wanted in a short amount of time. I highly recommend Expressway Motors for everyone looking to buy or lease a vehicle. More

AVOID!!! Worst dealer ever guys! Dont let the sales man AVOID!!! Worst dealer ever guys! Dont let the sales man "Scott" pressure you into anything. Basically yelled at my wife for 30mins since we brought AVOID!!! Worst dealer ever guys! Dont let the sales man "Scott" pressure you into anything. Basically yelled at my wife for 30mins since we brought up that an another dealer offered a lower price. Accused the other dealer for lying, and even told us we are liars. I HATE to be called a liar. This Guy Scott went so far as to lecture us on the ethics of other dealers. Understand this Scott you are unethical. Long store short went to the other toyota dealer got a new toyota Yaris 4dr sedan Auto w/ power pkg for $1800 below MSRP. No lie SCOTT!! DONT GO HERE!! DONT SHOP HERE!! If you must avoid "Scott" More

Steven was very helpful and pleasant to deal with. Most of the time, purchasing a car can be a stressful situation, but Steven made the experience enjoyable. I would recommend him to my family if they were of the time, purchasing a car can be a stressful situation, but Steven made the experience enjoyable. I would recommend him to my family if they were to purchase a car in the near future. More

It was a good experience doing business with the expressway toyota, dorchester. i hope they continue giving the same customer service in the future. but only the manager has to be a little bit polit expressway toyota, dorchester. i hope they continue giving the same customer service in the future. but only the manager has to be a little bit polite with the customers otherwise everything seems perfect. More

My transaction was a very difficult one as I traded in three vehicles for one and transferred plates from my husband to my self. Angelo and Alex worked very hard to get all the paperwork done. Angelo ac three vehicles for one and transferred plates from my husband to my self. Angelo and Alex worked very hard to get all the paperwork done. Angelo actually had to make two trips to get the registration completed for the vehicle. More

It's been awhile sine I've pruchased a car, so I was a bit leary of walking into any dealership and dealing with pushy salesmen. I visited Expressway and was greeted by a gentleman named Debin Zou who im bit leary of walking into any dealership and dealing with pushy salesmen. I visited Expressway and was greeted by a gentleman named Debin Zou who immediately put me at ease. Throughout my experience at Expressway Debin made it clear that he wanted to make absolutely sure that I was comfortable with the process and that he was there to assist me as a buyer and stressed that if I was happy, he'd be happy. He was fantastic. After finding the desired automobile, I was directed to Alex Hermosilla's office to complete the paperwork. Alex was extremely clear and consise regarding additional options that could be purchased for the truck. All in all, a great experience. I walked out very happy with my new purchase and would recommend these guys in a heartbeat. More

great experience...second car bought from them ......reasonable price....and no hassle service and sales approach...very chill place...all my cars will come from expressway in the future..... ......reasonable price....and no hassle service and sales approach...very chill place...all my cars will come from expressway in the future..... More

I arrived at Expressway looking to turn in my used 1997 Toyota Camry and come out with a newer one. My first purchase at Expressway was the old Camry. Richard Boch III and Robert Boch were extremely welc Toyota Camry and come out with a newer one. My first purchase at Expressway was the old Camry. Richard Boch III and Robert Boch were extremely welcoming and helpful throughout the entire process. Prices were also extremely fair and the services received on the car are impeccable. Highly recommend this dealership. More