Tasca Toyota Boston

Overall I was happy with the whole process. Good experience with the customer service. Very friendly. Very thorough with the explanations of everything. Good job! experience with the customer service. Very friendly. Very thorough with the explanations of everything. Good job! More

This is the review I have given because the service/friendliness was great at Expressway Toyota. The only thing that would have made my experience the very best, is more reasonable prices. Othe service/friendliness was great at Expressway Toyota. The only thing that would have made my experience the very best, is more reasonable prices. Other than that, Great Dealership! More

We've been leasing a vehicle, Toyota with Expressway for the third time so far n we're very satisfied with the way Expressway handled business especially through their Sales Rep, STEPHEN ZHU. TWO Thumb for the third time so far n we're very satisfied with the way Expressway handled business especially through their Sales Rep, STEPHEN ZHU. TWO Thumbs Up for him. He's been so helpfull , attentive n knows what we really want. He's a great asset for Expressway Toyota. More

I was in need of a new car and went in looking to replace the one I had. I had done some on-line research and had some idea of what I wanted, but when the time came to churn the numbers, it was not looking g the one I had. I had done some on-line research and had some idea of what I wanted, but when the time came to churn the numbers, it was not looking good. I am very pleased to say that, although I went in prepared for a painful experience (haven’t had much luck with car dealerships in the past) everything turned out to be ….painless! Wes did a wonderful job working with “the other guys” to get the payments to where I could afford them and I ended up with a brand new vehicle when I initially intended on purchasing a pre-owned. Needless to say I love my car and I would definitely recommend this dealership to any of my friends or family members looking for a car. I have one suggestion for the sales associates in general… (Wes didn’t do this, but one of the floor managers did and I would be lying if I said it didn't bug me). As a female purchasing the car, I took my cousin (male) with me to check out the car (as I intended to purchase a pre-owned and wanted to make sure I was not buying a car with a defect I was not able to spot). When this floor manager approached us to ask some questions he immediately directed himself to my cousin (even though all the paperwork he had in his hand had my information and he knew I was buying the car). My cousin pointed my way indicating all questions or comments should come my way and he casually ignored him. Talk to the person making the purchase (ignore the gender), if I would have been someone else, that little stunt would have made me walk away. More

Last Thursday, February 21, 2013 I went to the dealership to test drive a used 2011 Toyota Matrix. The employee's name was David and I felt totally at ease being that this was my first car purchase. By the t to test drive a used 2011 Toyota Matrix. The employee's name was David and I felt totally at ease being that this was my first car purchase. By the time I left the paperwork was signed and I put down a $500 deposit in good faith (even though the loan had not been approved yet). Friday No Call No update on the status of the loan , Saturday I get a call from the finance person Mr. Dai telling me he was still working with the bank, Monday No Call and by this time I'm frustrated because from morning to about 2 p.m. no one could locate David or Mr. Dai to give me an update! Monday evening I speak to the operator tell them I want my $500 refunded: EVERYONE is calling me!!! As of February 27 they are still calling me about the car but not my refund. My birthday is Saturday and I feel as though they are being malicious and vindictive about refunding me my money in a timely manner (mind you they know my Birthday is Saturday). David told me yesterday he would start the paper work for the refund... this morning he called still talking about the car. More

Great salesperson - took me for a test drive and showed me all of the features in the car. Since they did not have the exact car I was looking for in stock, he and his manager worked with me on pricing me all of the features in the car. Since they did not have the exact car I was looking for in stock, he and his manager worked with me on pricing for a car that was available/in stock at that dealership. This was my first car, and I didn't realize that there would be a Document Fee. Other than that, everything was 100% as I previously expected in the paperwork they asked me to look over. I was able to get delivery on the car very quickly. I give this dealership an excellent rating and review, and would recommend this dealership to others. More

Was in contact with Kapryze Hall.She quoted me a price,kept in touch with me till a decision to buy was made. She assigned Stephen Zou to be our salesperson.He was professional in all ways.Gave us price,kept in touch with me till a decision to buy was made. She assigned Stephen Zou to be our salesperson.He was professional in all ways.Gave us a feeling he was to be trusted with sale. He was great following thru with all details and he never rushed us into a decision. All of the sales people on the floor were also very friendly. More

Great experience with judy she covered all basis and was very efficient my last experience was a total mess 3 years ago She was wonderful very efficient my last experience was a total mess 3 years ago She was wonderful More

Verry helpfull polite, explain every thing in ditale, kept in contact with me after the purchase asking if i was please with the car or if ther were any problems. kept in contact with me after the purchase asking if i was please with the car or if ther were any problems. More

VERY GOOD SALES PERSON. HE WAS ATTENTIVE TO WHAT VEHICLE I WANTED TO PURCHASE. THE CUSTOMER SERVICE IN THIS DEALER WAS ALSO VERY GOOD. I PLAN ON REFERRING OTHER PEOPLE TO THIS DEALER. I WANTED TO PURCHASE. THE CUSTOMER SERVICE IN THIS DEALER WAS ALSO VERY GOOD. I PLAN ON REFERRING OTHER PEOPLE TO THIS DEALER. More