Tasca Buick GMC Clearwater

Reason for returing to Dick Norris for all my service needs. My business expectations are met each and every time I schedule Service Work at Dick Norris. I always contact Jack Strehle , my Service Advisor to ins My business expectations are met each and every time I schedule Service Work at Dick Norris. I always contact Jack Strehle , my Service Advisor to insure that my needs are understood. Jack and I have established a relationship that insures clarity in our conversations. The net result is the work is scheduled and completed as indicated,and any changes are explained prior to the work being performed. Bottom Line is I enjoy my time working with my Buick Dealer Thanks . More

My best vehicle purchasing experience ever. My first purchase fron this dealership. I will definitely return for all future purchases. Entire staff is friendly, PROFESSIONAL and welcoming. Sales My first purchase fron this dealership. I will definitely return for all future purchases. Entire staff is friendly, PROFESSIONAL and welcoming. Salesforce, especially John Bruno knows their products. They take pride in sharing that knowledge with every customer. More

Excellent service!!! I have always received good service and friendliness. This dealership is very convenient for me . I also like the new entrance off of Bellair Rd. I have always received good service and friendliness. This dealership is very convenient for me . I also like the new entrance off of Bellair Rd. More

oil change This past Thursday i went to your Service Center for an oil change without an appointment and was treated very well considering no appointment and was This past Thursday i went to your Service Center for an oil change without an appointment and was treated very well considering no appointment and was told they could do it right away because they were not that terribly busy. This was extremely helpful to me because i have been so terribly busy and just did have the time to take my care of my car of my car so it was so much better because i had the time that day. I was greeted with a friendly smile. Lenny my service tech was so accommodating and as friendly as always. I just love going to Dick Norris because i am always treated as a individual and not just another customer!!!!!! More

New Tires this time Always work with Jack Strehle and Toby and have always been very pleased with their help and suggestions. Tire installation went quick and really happ Always work with Jack Strehle and Toby and have always been very pleased with their help and suggestions. Tire installation went quick and really happy with the tires and the excellent service. This is the only place I go to have my truck serviced. More

I was lied to. The service adviser lied to me, another was very nervous when I came to get my car. He obviously knew something. They told me a switch was burned/shor The service adviser lied to me, another was very nervous when I came to get my car. He obviously knew something. They told me a switch was burned/shorted out and wanted $192 to replace it, and it would take 4 days to get the part. It worked when I picked up the car! I guess because I didn't give them notice I was coming to get the car, they didn't have time to disconnect it to keep up the charade. No need to reach out to me, as a matter of fact, please don't. Your not the only dealer in town and I don't even have a Buick. More

Very good Jack Strehle is very helpful and my pleasure to receive his assistance in keeping my vehicle in tip top shape.. Your total organization is friendly Jack Strehle is very helpful and my pleasure to receive his assistance in keeping my vehicle in tip top shape.. Your total organization is friendly and helpful which makes it a pleasure to be a customer of Dick Norris Autos. Harold Korb More

Oil Change and more? Shawn in service was great; however, at the dealership there seems to be a push to increase alignment figures. I got four new tires on my 2012 Enclave Shawn in service was great; however, at the dealership there seems to be a push to increase alignment figures. I got four new tires on my 2012 Enclave two weeks earlier at a national chain. That store did an alignment. Shawn presented to me a printout showing that my SUV was terribly out of alignment. He offered an alignment for approximately $90 but I told him that the store at which I bought the tires should honor their work. Here's the rub. I then spent another hour of my day going to the other store, reviewing the printout from Dickinson Norris, and scheduling an alignment check the next business day. During that appointment I witnessed the setup of the alignment check, the alignment check and it showed my Enclave WAS not out of alignment. That was a two hour appointment, including wait time. So I spent three hours of my time double-checking a problem that fidelity mot exist. I don't blame Shawn for he was doing his job, I blame the practice. So please end it. More

Quick, dependable service I actually drive past another Buick dealership and travel an additional 15 miles to get to Norris. I have found them reliable, dependable, and honest I actually drive past another Buick dealership and travel an additional 15 miles to get to Norris. I have found them reliable, dependable, and honest, both in buying and servicing our two Buicks. More

Pleasant, Punctual and Uneventful We have both leased and purchased vehicles from Dick Norris. The Sales Staff is friendly. There are no hard sales tactics. The service is prompt and We have both leased and purchased vehicles from Dick Norris. The Sales Staff is friendly. There are no hard sales tactics. The service is prompt and quality. More