Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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They were fast. They were quick. They were very nice. I enjoyed every minute of it. I love Ford been with you guys for 35 years They were quick. They were very nice. I enjoyed every minute of it. I love Ford been with you guys for 35 years More
Welcoming, informed, not pushy. Worked with me to be sure that I found exactly what I was looking for, and great deal. Worked with me to be sure that I found exactly what I was looking for, and great deal. More
Very kind people you had quite a bit to choose from and everyone offers help everyone offers help More
Very transparent and open and honest I really appreciate Stefan and Jason they were awesome to work with Stefan and Jason they were awesome to work with More
Very professional Eric was very professional and providing me into something that I really wanted I told him which kind of car I wanted and he delivered he get five stars all across providing me into something that I really wanted I told him which kind of car I wanted and he delivered he get five stars all across More
Greatest customer service ever! ! Love Sutton Ford and will recommend to everyone!! Thank you so much!! ! Love Sutton Ford and will recommend to everyone!! Thank you so much!! More
Dealer is untrustworthy! Failed to disclose a known issue prior to my new vehicle purchase. When made aware, dealership admitted to deceptive practice. Dealership also gave m Failed to disclose a known issue prior to my new vehicle purchase. When made aware, dealership admitted to deceptive practice. Dealership also gave me an unlimited powertrain warranty through the dealership, now claims to have no knowledge as well as no paperwork from my 2022 sale when I requested a copy. To top it off, I kept the sales envelope with all original paperwork in my glove box, after retrieving envelope, I notice ALL contracts related paperwork is missing. The only documents in the envelope are the loan agreement, and a few random useless others. I put 2 and 2 together after having left my vehicle for service after lodging the complaint against them. Who else would benefit from my sales contract? Why would they suddenly have no physical records of a 2022 sale? I am thoroughly disgusted with the dealership and Ford products, namely the 2022 Bronco Sport. I've had issues since driving off the lot, had to return within a week of purchasing for repair, multiple recalls and known issues I had to fight to have covered, currently fighting due to a differential issue on a 4yr old well maintained vehicle, with 50k. I DO NOT RECOMMEND, Ford nor Sutton Ford of Matteson IL. More


