Susan Schein Automotive
Pelham, AL
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797 Reviews of Susan Schein Automotive
Our experience was excellent Carl Rawls was fabulous Our experience was fabulous, from the time we entered the dealership to the end. The entire dealership was warm and welcoming everyone was professiona Our experience was fabulous, from the time we entered the dealership to the end. The entire dealership was warm and welcoming everyone was professional and nice very pleasant experience More
Front end problems I had to pay for an alignment that I didn't feel like i should have had to pay for. My truck only has 30k miles on it I had to pay for an alignment that I didn't feel like i should have had to pay for. My truck only has 30k miles on it More
New toyota camry I needed a new car and my brother talked about having a great experience at Susan schein when he purchased his vehicle. Vicki Edwards was wonderful to I needed a new car and my brother talked about having a great experience at Susan schein when he purchased his vehicle. Vicki Edwards was wonderful to work with and my brother Shawn was right, it was a great experience. More
Amazing dealership and very helpful salesmen and service dep Henry was very helpful and informative when I went in to look for a new vehicle. The buying process was very smooth and would definitely recommend oth Henry was very helpful and informative when I went in to look for a new vehicle. The buying process was very smooth and would definitely recommend others to give them a chance to sell you a vehicle. There was a small issue with my vehicle which they disclosed before the purchase. They took care of the issue and made sure I had a vehicle to drive while they were working on my vehicle. More
Really good experience. We had a great experience trading in our car and getting a new one. Car buying with kids can be intense but everyone there went above and beyond to ma We had a great experience trading in our car and getting a new one. Car buying with kids can be intense but everyone there went above and beyond to make it a wonderful experience. More
Professionalism CAN’T be Beat I can honestly say that I made friends with the gentlemen that assisted me for THREE days in order to make the purchase that I made. I never at one t I can honestly say that I made friends with the gentlemen that assisted me for THREE days in order to make the purchase that I made. I never at one time felt like I was being misled and although I occupied probably 10-12 hours of their time (including 1 hour after closing time), they never appeared bothered. I would recommend, scratch that.. I WILL be recommending Susan Schein to anyone I know that is looking to make an automotive purchase in the future. As for myself, I still have my salesman’s, Chris Godwin’s mobile phone number, and I will likely keep in touch with him in the future simply as a friend! Great service and great people. More
Excellent staff and management team The staff and management team was very professional and made the buying experience a very easy process. The selection of vehicles and pricing were imp The staff and management team was very professional and made the buying experience a very easy process. The selection of vehicles and pricing were important factors, as well. Thanks, More
Long time since we bought a car Over all it was a good experience. We needed a reliable car. I was driving a 1997 with 275,000 miles. Found a used car that we liked Over all it was a good experience. We needed a reliable car. I was driving a 1997 with 275,000 miles. Found a used car that we liked More
First Car Buyer I was super nervous but they made everything wonderful and made buying my first car super easy. I will go back and buy from them again. I was super nervous but they made everything wonderful and made buying my first car super easy. I will go back and buy from them again. More
Very grateful. My husband went everywhere trying to get someone to help us get a car. Well we went the website and got in touch with Vicki. Vicki went above and be My husband went everywhere trying to get someone to help us get a car. Well we went the website and got in touch with Vicki. Vicki went above and beyond to get us approved and get us a car. I love my new car and I will go back to see her to buy my future cars. More





