Summit Subaru El Cajon
El Cajon, CA
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Purchasing my 2012 Impreza 20i Premium was a fantastic experience! It was a pleasure to work with Renee to choose my new Subaru. Everyone from sales to finance to maintenance (for my car's first official experience! It was a pleasure to work with Renee to choose my new Subaru. Everyone from sales to finance to maintenance (for my car's first official bath) was great! I highly recommend. More
This was the worst car buying experience I've ever had. I financed a 10,000 dollar used car, as-is, from Subaru of El Cajon. When I went to check the car out everything was, as you'd expect, pristine. The mi financed a 10,000 dollar used car, as-is, from Subaru of El Cajon. When I went to check the car out everything was, as you'd expect, pristine. The miles were low, the price was fair for the market we're in, and it only had a few owners. So how come 3 days after I buy it it doesn't start, the tail light's broken, and literally, the side view mirror fell off. I went back to speak with one of the salesmen and brought up the issues. The brake light was fixed, (they just took out a fog light bulb and put it in the brake light slot so now I only have one fog light in the back) but I couldn't replace the mirror because you have to order it from Volvo. A few weeks went by with, as some of you may have experienced with these horrible people, ignored calls, no call backs, and being hung up on as soon as they recognize your number. Briefly after this I took a trip up to Temecula from SD and discovered that my car wouldn't start. This time for good. The mass air flow sensor was shot and it had to be replaced. I called them for hours and when I finally reached someone that would bother to listen they said it was as-is and there was nothing they could do, even though I tried to have this problem addressed civilized and immediately after buying the car. So today, a few days after my check engine light came on, I had it diagnosed and the timing belt, as well as the water pump were shot and needed to be replaced. They said that this was going on from the beginning and this was the reason my car would not start. I beg of you, If you see a used car on this dealerships lot do not buy it, save yourself the trouble and walk right past it to Honda or Toyota across the street. Do not believe anything these people tell you. They do not care what kind of a car they sell you or what condition it's in, so long as they get that contract signed. More