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Summit Subaru El Cajon

El Cajon, CA

Overview
Reviews
Vehicles
4.7
893 Reviews
Call Dealership (619) 784-1939
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900 Arnele Avenue

El Cajon, CA

92020

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Showing 893 reviews

November 04, 2021

RIDICULOUS TEXT MESSAGING AND EMAILING REQUESTING MY CUSTOMER FEEDBACK. I HATE THIS JUNK. IT MAKES SUBARU LOOK BAD. More

by ASDFADS
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
November 03, 2021

Super helpful and very friendly. No hassle, and everything was extremely efficient with my experience purchasing my new Subaru Outback. More

by b2miao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Franklyn, Jack Manchester
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Nov 04, 2021 -

Summit Subaru El Cajon responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Subaru of El Cajon. We hope you enjoy your new Subaru Outback and we hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

October 28, 2021

I very happy with Subaru of El Cajon service staff. They all been helpful and friendly. More

by dswakhsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco, Angel Flores
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Oct 29, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you are happy with our staff and that they were super helpful and friendly during your visit. We appreciate your business and hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

October 28, 2021

I am very happy with my experience. Great customer service! Waiting area was nice and clean. More

by mpilgrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Oct 29, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We are so glad to hear that you are happy with your experience and that our staff was friendly during your visit! Uur waiting area is newly updated also. We appreciate your business and hope to see you again in the future, Paul Fillmore General Manager Subaru of El Cajon

October 27, 2021

Very happy with the service I experienced when purchasing my new Subaru WRX. The staff was professional and expedient. More

by Daniel Jansson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Birdsall, Tyler Franklyn
Report | Print
Oct 28, 2021 -

Summit Subaru El Cajon responded

Daniel- Thank you for taking the time to leave us this kind review. We are glad to hear that you are very happy with the service you experienced while at our dealership. We hope you enjoy your new Subaru WRX and we appreciate your business! Paul Fillmore General Manager Subaru of El Cajon

October 27, 2021

Easy to get an appointment, people were nice. Comfortable waiting room. I was happy with the service. This was my very first time at the El Cajon Subaru dealership. More

by tmburgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicso Quijas
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Oct 28, 2021 -

Summit Subaru El Cajon responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Paul Fillmore General Manager Subaru of El Cajon

October 26, 2021

Very attentive to the customers needs. Easy to use service dept. They wash the car before it's picked up. More

by RICOSAN52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio, John Garcia, Ray Clearwater
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Oct 27, 2021 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave us this kind review. We always strive to provide excellent customer service so we're glad that we were able to do that for you! We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

October 26, 2021

Two different time l went there. Just after l bought a 2006, yes an 06, bot from them. Reason, open recall, (air bag.) Found out from ins company. So air bag was fixed, they also did their 147 point in More

by steve12862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Flores
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October 23, 2021

This was my first time at Subaru of El Cajon I was not sure what to expect. My service advisor and the mechanic were both very helpful, friendly, and courteous. More

by scottoverson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Report | Print
Oct 25, 2021 -

Summit Subaru El Cajon responded

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Subaru of El Cajon and we hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

October 21, 2021

I am still having the warning lights coming on and take gate is not working More

by DNTPHILLIPS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fillmore, Randall Blaum, John Garcia, Ray Clearwater, Luis Arredondo
Report | Print
Oct 22, 2021 -

Summit Subaru El Cajon responded

Hi. Please contact our Service Department to schedule an appointment so we can take a look at this and get your vehicle repaired. 888-821-4714 Paul Fillmore General Manager Subaru of El Cajon

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