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Summit Subaru El Cajon
El Cajon, CA
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As always, Subaru El Cajon was very accommodating reflected in their service personnel. I had an irreparable tire flat last minute, and since I bought my tires from Subaru EC (special order AT tires, reflected in their service personnel. I had an irreparable tire flat last minute, and since I bought my tires from Subaru EC (special order AT tires, under warranty, but not stocked), Angel was able to get my car in for a new tire replacement (had to special order my tire), and provided me with a loaner car (sweet CrossTrek) right before Thanksgiving so I had a vehicle to use and wouldn't disrupt my established travel plans. Very apathetic of my situation, so he insured I was taken care of. Great customer service as always. More
Purchasing our first Subaru was so easy thanks to Tyler Franklin in finance. We couldn’t be more please with our new car and will not not be shopping anywhere but Subaru of El Cajon from now on. Franklin in finance. We couldn’t be more please with our new car and will not not be shopping anywhere but Subaru of El Cajon from now on. More
Perfect experience, car was done early, service advisor was not at the desk when I arrived, but someone else stepped in gum in my paperwork and keys and I was on my way. Amazing was not at the desk when I arrived, but someone else stepped in gum in my paperwork and keys and I was on my way. Amazing More
They are close and available for service on my Subaru. My oil change and complimentary car wash was done in about an hour and a half. The service advisor mentioned things that “they recommend” should be done oil change and complimentary car wash was done in about an hour and a half. The service advisor mentioned things that “they recommend” should be done. He annotated that I “declined” several items on the service invoice that we never even discussed. I’m leery of and dealership because of their compulsion to up sell service items. $126 for an oil change and a tire rotation is ridiculous! I will continue to use this service department as long as I keep receiving coupons for discount oil changes. More