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Sullivan Cadillac

Ocala, FL

4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

October 04, 2023

Mike Dallett was excellent. His follow up really helped me as I struggled with the issue of charging etc. I highly recommend him More

by MKHAN30764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Dallett
Oct 06, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

October 03, 2023

Broken/In operative right rear tail/break light assembly R & R need part, waiting several days for replacement. Thought it was just a bulb....now we are into several hundreds of dollars...poor explanation a More

by TCFIRE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac in Service
Oct 05, 2023 -

Sullivan Cadillac responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

October 03, 2023

Great dealership. I have purchased several vehicles there and all of my service is done there. Wouldn’t dream and using anyone else for my caddy. More

by Pushthebuttonmarkedbooze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Daigle, Joseph Trott, John Rollin
Oct 05, 2023 -

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

September 30, 2023

Friendly, helpful, easy to do business wiwt. Wouls recommend to anyone intrested in purchasing an auto. More

by NORMBIRDER91
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Sullivan Cadillac responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Sullivan Cadillac Team

September 30, 2023

We purchased a GMC in 2017 used and I still wouldn’t trade it for anything. We always take it back for service and they always have treated us professionally.The service has been fast and reliable. More

by DCS377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie service rep
Oct 03, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

Oct 03, 2023 -

DCS377 responded

You are welcome and keep up the good service

September 30, 2023

Their service people out front are great. Not so much in the actual garage. Told us it would take about an hour, took 2 1/2 hrs. More

by karenwaltz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us, Karen. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

September 30, 2023

This was THEE best purchase experience I have EVER had! OMG to the OMG! If you want to work with a salesperson that cares as much about you getting what you want and need as you do....choose Jared! His More

by klhawkz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Oct 03, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

September 30, 2023

We have been treated very well by all staff at the dealership, especially Jaimie in service. More

by JOHNYTIBO70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Sullivan Cadillac responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Sullivan Cadillac Team

September 29, 2023

Very nice people very helpful fast service pleasant experience come on really a minimum 15 More

by HUMANESOCIETYTHRIFTSTORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Oct 02, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

September 29, 2023

Told the service agent my brakes we not smooth when I took my ATS in for an oil change. I was told they are FINE. Found out from another mechanic it needed rotors and brake pads badly. Disappointed! More

by eapantages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Oct 02, 2023 -

Sullivan Cadillac responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you toward a resolution. Please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

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