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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

October 21, 2023

They serviced my car with an oil change , rotated Tires , cleaned inside very pleased overall! But my appointment was at 1.00 pm i was there Over two hrs. Til 3.15 pm More

by ginnymaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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Oct 23, 2023 -

Sullivan Cadillac responded

Thanks for your great review, Ginny. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sullivan Cadillac Team

October 19, 2023

Service representative was professional friendly and work was done in a timely manner.Our experience with Sullivan has always been good. More

by CHARMAINEB1@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
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Oct 20, 2023 -

Sullivan Cadillac responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Sullivan Cadillac Team

October 19, 2023

When arriving the service department is always ready to help you. I always leave with the job completed! Jim W More

by Jjwilson1733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Department
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Oct 20, 2023 -

Sullivan Cadillac responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Sullivan Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Sullivan Cadillac Team

October 19, 2023

Best dealership in town. 3rd car from Sullivan Cadillac and will be back again. Wonderful group of people... More

by momof2cbh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott
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Oct 20, 2023 -

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

October 17, 2023

Continuing good service over many years. Easy people to deal with. do their best to work within your time schedule. More

by jbs110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

October 16, 2023

Jessica Perez. was knowledgeable helpful and pleasant. A B C D E F G H I More

by DISNEYHONEY
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Sullivan Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Sullivan Cadillac Team

October 14, 2023

Great services the people are very very helpful. They go the extra mile to make sure that you are satisfied More

by micheleacrosson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rollin
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Oct 17, 2023 -

Sullivan Cadillac responded

At Sullivan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Sullivan Cadillac Team

October 14, 2023

Just oil change . Technician left oil dipstick 4-6 inches out of seating triggering check engine light. Dropped car off next morning at 8:00 am waited until noon. Quit More

by WTORRES1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 16, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Sullivan Cadillac Team

October 13, 2023

Everyone was pleasant and easy to work with. I felt like they gave me a decent trade and fair price. I would recommend. More

by bettyg30
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Betty. Sincerely, The Sullivan Cadillac Team

October 12, 2023

Everything done well and on time. Great service and pleasant service people. Dealership of choice. More

by JKOZINSKI01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Daigle
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Oct 12, 2023 -

Sullivan Cadillac responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Sullivan Cadillac Team

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