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Sullivan Cadillac

Ocala, FL

4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

October 29, 2023

I did not experienc any service problems during the last visit . Service completed in a timely manner. More

by Shicrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
Oct 31, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

October 28, 2023

The best dealer and service in Ocala very professional and courteous . I am very pleased 😀. More

by BUTTONS34472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Dagel, Janie Mosley
Oct 31, 2023 -

Sullivan Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Sullivan Cadillac Team

October 27, 2023

Wayne has had to deal with me 3 times now and I can't brag enough on how well he treated me. I bought a used XT5 last week after chosing between a couple of the same model and close to same color. When More

by lynnjordan954
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne, Harris
Oct 30, 2023 -

Sullivan Cadillac responded

Lynn, we loved reading this review! Happy customers are our aim, and it appears Wayne really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sullivan Cadillac Team

October 26, 2023

Service was very prompt and efficient. The staff was courteous and it took less time than what was estimated. More

by SALVINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
Oct 27, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

October 26, 2023

Highly recommend Mike. He was very helpful, patient and really went the extra mile to make the experience as easy as possible. More

by lilreddiver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dallett
Oct 27, 2023 -

Sullivan Cadillac responded

At Sullivan Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Sullivan Cadillac Team

October 25, 2023

Reliable quality service was provided. I was kept informed by my service writer and did not have reasons to complain. I will continue to use Sullivan for my Corvettes, GMC Yukon, and Lyric More

by davidrosser777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Sullivan Cadillac responded

David, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

October 25, 2023

Dealing with the service representative, Jaime, was a delight. She is professional and was very helpful More

by MAMDOUH.H.IBRAHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Oct 26, 2023 -

Sullivan Cadillac responded

Mamdouh, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jaime does for Sullivan Cadillac and our customers. Hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 24, 2023

Friendly and the service was fast on fixing the issue with the car waiting room was also nice. More

by bgd6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sowell
Oct 25, 2023 -

Sullivan Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

October 24, 2023

everyone was fast and courteous . Brought the car out then came in to the waiting area to get me . More

by STEVENALLEN1961
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
Oct 25, 2023 -

Sullivan Cadillac responded

We're grateful for your kind words, Steven! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Sullivan Cadillac Team

October 21, 2023

Timely, completed all of my concerns and kept me advised .as to cost & time. Well done More

by markhulb
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 23, 2023 -

Sullivan Cadillac responded

Thank you for reaching out Mark! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Sullivan Cadillac Team

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