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Sullivan Cadillac

Ocala, FL

4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

November 08, 2023

Great quality service. I had an issue with my Escalade third row back seat staying in a down lock position. The technicians fixed the problem in a heartbeat. Very clean More

by PEBBLES.BAMBAM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew-Service Department
Nov 09, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Sullivan Cadillac and we look forward to your continued business! Sincerely, The Sullivan Cadillac Team

November 07, 2023

Great communication and excellent service! !! It was a pleasure to work with them. I love my new Lyriq! More

by jjkunberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

November 07, 2023

Jaimie was a huge help. to me! Her and the team went above and beyond to help me, I really appreciate it! More

by jessicavrispoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Dagle
Nov 08, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this great review, Jessica! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

November 06, 2023

Every time I go to Sullivan Cadillac I have an awesome experience. Everyone is super nice and professional. More

by jtrott0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott
Nov 08, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

November 03, 2023

the salesperson Jared was very. helpful. I Wii buy again from Jared . The dealership was very clean More

by tony@southernaviation.us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Sullivan Cadillac responded

Thank you so much for this lovely review, Tony! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jared and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Sullivan Cadillac Team

November 03, 2023

Dealership has been servicing vehicle since purchased at Sullivan. Dealership staff and service has always been excellent. More

by glitter92442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Service Department
November 02, 2023

Service excellent time waiting for simple oil change and tire rotation was 2 hours very long More

by CONNIER721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 03, 2023 -

Sullivan Cadillac responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Sullivan Cadillac Team

November 02, 2023

My experience at Sullivan GMC Buick here in Ocala Florida was nothing short of exceptional. Car shopping is typically associated with stress and anxiety, but Sullivan GMC Buick managed to completely redefine More

by SolHotFl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Stephen
Nov 03, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

October 31, 2023

The GM Richard Gruber and my sales person Bob Vitrano went above and beyond to make my purchase completely stress free.They were courteous and professional. I would recommend Sullivan Cadillac to anyone More

by frankie2times1
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Sullivan Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Sullivan Cadillac Team

October 31, 2023

I have purchased a lot of cars in my lifetime and I can say this was one of the best experiences purchasing a car that I can remember. My salesman, Bob, was awesome. He was helpful, patient and professio More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Sullivan Cadillac responded

Congratulations on your new vehicle, Brian. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bob was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Sullivan Cadillac Team

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