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Sullivan Cadillac

Ocala, FL

4.6
713 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 713 reviews

March 08, 2024

I appreciate that when I call and request a service appt. , I get an appt. quickly. When I arrive I am greeted nicely and wait time is not bad. More

by BEJWSMITH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sorrell
Mar 11, 2024 -

Sullivan Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Sullivan Cadillac Team

March 08, 2024

Just bought my third Cadillac from Sullivan Cadillac and this was the easiest, quickest sale. Jessica did a fantastic job in getting me into just the right car for me.. If I asked for another feature, she More

by MARSMOM2022
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Sullivan Cadillac responded

We love hearing about customers who have a terrific experience at Sullivan Cadillac. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Sullivan Cadillac Team

March 08, 2024

Responsive, courteous, and professional. I would definitely recommend this dealership . It was a pleasure having Joey as our salesman. More

by FLAWRENCE2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Sullivan Cadillac responded

We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Sullivan Cadillac Team

March 06, 2024

Our saleswomen was very courteous and adapted to our needs along with great friendly environment. More

by chevy8540
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

March 05, 2024

I bought a car here they treat you nice but have hidden fees i asked what the sticker on the car was i wanted the msrp but was given a price with a 5k markup for ceramic coating and floormats , worst deale More

by jermangto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Richard Gruber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reece Vaughan-Edwards
Mar 07, 2024 -

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

March 05, 2024

Chris was great to work with, he & Tim came to my house today to personally program the remote garage door opener! More

by sally.pollard58
Recommend Dealer
Yes
Employees Worked With
Chris C.
Mar 07, 2024 -

Sullivan Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Sally! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Sullivan Cadillac Team

March 03, 2024

Our vehicle test drive and purchase was pleasant. James was excellent in answering all of our questions regarding the different vehicles and price points that were available on the lot. More

by KONAKELLIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

March 03, 2024

Jessica was very knowledgeable and caring during our transaction. She displayed professionalism throughout the ordeal. She advised that we contact her if we had any questions or concerns. I recommend Je More

by RCSTRAWDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that Jessica made such a great impression on you. Sincerely, The Sullivan Cadillac Team

March 02, 2024

Service, as usual, was excellent. My vehicle was taken in when I arrived even though I was late for my appointment. More

by cclacovey
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 05, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

March 02, 2024

I would highly recommend Sullivan Cadillac. I've purchased vehicles from numerous dealerships in Ocala and this was not only the best experience, it was truly enjoyable. The staff were professi More

by akfurce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jordan
Mar 05, 2024 -

Sullivan Cadillac responded

Congratulations on your new vehicle, akfurce. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jake and our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Sullivan Cadillac Team

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