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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
713 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 713 reviews

March 16, 2024

I was so impressed with the organization of your service department. Jeff greeted me upon my arrival. He listened to what I said I was experiencing with the car and had my car in the shop within minutes. My More

by STEVENHOLLY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in the Service Department
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Mar 19, 2024 -

Sullivan Cadillac responded

We appreciate your input, Steven. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Sullivan Cadillac Team

March 15, 2024

Jake is an extremely plesant and knowledgable young man. We came in a couple of times over a period of about 4 months. He was always patient to our questions and found the answers. When the time was right, More

by KENTHUESER
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jordan
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Mar 18, 2024 -

Sullivan Cadillac responded

Thank you for your review, Kent. We're glad to hear that you found the process of buying your vehicle from us to be enjoyable. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

March 14, 2024

From start to finish this was a pleasure. Jake was very informative, personable, and quick to respond. The financial officer was on point with all my concerns. Would definitely do business he More

by GOGOLF2DAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Jordan
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Mar 15, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Sullivan Cadillac Team

March 14, 2024

Very good, trustworthy, and reliable service. Answers customer questions satisfactorily. Comfortable, pleasant waiting room with nice snacks and drinks available. Treats customers with respect. More

by BARDAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Mar 15, 2024 -

Sullivan Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

March 14, 2024

Good job guys! ! The cost to fix a couple of lights was unbelievable but I know that’s Biden economics at work More

by DMIDON56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Mar 15, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Sullivan Cadillac Team

March 11, 2024

Loved working with Sullivan Cadillac. They really are great and very were very patient with me. Bob & Joe were excellent to work with. More

by bmcaldwell24
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott
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Mar 13, 2024 -

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

March 10, 2024

I dropped my car off for service, and every car I saw being picked up was washed, when I picked up my car, it had not been washed. More

by NATASHA.POZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 12, 2024 -

Sullivan Cadillac responded

Natasha, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss your experience in more detail. Sincerely, The Sullivan Cadillac Team

March 10, 2024

Went in to trade my CT4 for a CT5, Chris was VERY helpful and understanding of what I wanted. He and Enoch made sure everything was to my liking and completed to my satisfaction. Thank you! More

by robert.p.decrescenzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Mar 13, 2024 -

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Robert. Sincerely, The Sullivan Cadillac Team

March 09, 2024

Friendly salesman we talked to while we got an oil change. They washed the car and vacuumed it out which was nice. More

by barbbobs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Sullivan Cadillac responded

We are glad to hear you enjoyed your recent visit to our service department. At Sullivan Cadillac we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, The Sullivan Cadillac Team

March 08, 2024

they have always been responsive to my needs and keep me very informed of status. More

by theostoddard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service
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Mar 11, 2024 -

Sullivan Cadillac responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Sullivan Cadillac Team

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