Suburban Volvo Cars

This is my second Volvo. I bought my wife a S60 in 2007 and I recently purchased a 2011 C70. Before buying my C70 I shopped around for different makes and models. When I went to Suburban Volvo, I remember and I recently purchased a 2011 C70. Before buying my C70 I shopped around for different makes and models. When I went to Suburban Volvo, I remembered why I purchased my wifes Volvo.... because they treat present and future customers like royalty. After talking with Angelo and Joe, I was sold on another Volvo! More

Our purchase of a new Volvo at Suburban Volvo was a great buying experience. From the moment we walked in, we were given all the information we needed to make a truly informed buying decision. From sales, t buying experience. From the moment we walked in, we were given all the information we needed to make a truly informed buying decision. From sales, to service, to management--they made sure we had all our questions answered and all the information we needed to come to a decision. No pressure, no sales pitches...just quality information, quality products, and a very professional approach. This was the best, overall, car-buying experience we have ever had. More

Comfortable and without pressure atmosphere during all discussions.Clear and accurate information supplied to all of my questions.Alternatives offered without bias to one particular vehicle allowing appro discussions.Clear and accurate information supplied to all of my questions.Alternatives offered without bias to one particular vehicle allowing appropriate decisions to be made This is my third vehicle with this dealership giving an indication of my satisfaction. More

I recently purchased a used 2008 Volvo XC70 from Mark at Suburban Volvo & could not be happier with the experience. I am a Canadian resident and was enticed to purchase in the US because of substantially l Suburban Volvo & could not be happier with the experience. I am a Canadian resident and was enticed to purchase in the US because of substantially lower prices available in the US--I was nervous about importing a car to Canada though--we Canadians are known for our taxes & bureaucracy and I was skeptical about the hassles of importing a vehicle. Not only was Suburban comfortable with the process, they were kind enough to put me in touch with another Canadian who had recently bought a car from them who was able to put my mind at ease with the process. Mark & the team at Suburban took care of all the paperwork on the US side & had the car ready to export--(complete with front license plate bracket--a requirement in Ontario but not MI) & arranged shipment to Canada. The car is beautiful & the transaction was flawless. I can honestly say the team did everything they said they would do, when they said they would do it and I would definitely recommend purchasing from them. More

I want to commend all the hard work Chris has done for me in finding the perfect car for me! My wife and I are thrilled to have our second Volvo and our looking forward to our next!! I have never had such a in finding the perfect car for me! My wife and I are thrilled to have our second Volvo and our looking forward to our next!! I have never had such a fun, easygoing experience buying anything as I did with the help of Chris. My wife and I are still talking about what a great salesman he is, and the effort he put in to find us what we were looking for!!! I have never seen my wife so excited about buying a car and enthused to talk up her experience!! In the past purchasing a car has been less than enjoyable, but Suburban and especially Mr. Romanik have completly changed my perception!! Thank You -- For An Exceptional Purchasing Experience!!!! WE ARE VOLVO FOR LIFE!! More

Looked online and got a response giving me a sales rep. Arrived at dealership met with Micah, explained what I was looking for, showed me what he had on the lot. I took a car for a test drive, made up my Arrived at dealership met with Micah, explained what I was looking for, showed me what he had on the lot. I took a car for a test drive, made up my list of required items to be done to have me purchase the car. Micah came back with all will be done. We agreed on pricing, I put a deposit on Friday, came back to dealership on Tuesday. The car had all but 2 items done, I paid the balance with confidence that the final items would be completed. The car shipped Thursday as promised, all US / Canadian documentation was correct and we cleared customs very easily (these people know their business). I will be back. More

We were very pleased with the expertise and knowledge of both Michael Path and Angelo Giordimaina. We primarily worked with Michael, and we were impressed that he also owns a C70. Therefore, he was able to both Michael Path and Angelo Giordimaina. We primarily worked with Michael, and we were impressed that he also owns a C70. Therefore, he was able to give us first-hand information and advice. Additionally, we were unsure if we wanted to lease or buy. Michael was very patient and helped us in our decision. Likewise Michael and Angelo gave us a very fair price for our trade-in. I highly recommend this dealership and both of these fine gentlemen. I cannot wait to pick up my new car on Monday! :) More

Recently, my family had the opportunity to purchase a new vehicle from Suburban Volvo; it was a pleasant experience. We felt that the deal was fair, straightforward, and uncomplicated. There were some spec vehicle from Suburban Volvo; it was a pleasant experience. We felt that the deal was fair, straightforward, and uncomplicated. There were some special items that needed additional attention to detail and our sales professional Mike Path made it all come together smoothly. I highly recommend working with Michael, as he truly went out of his way to work with our family and within our budget. Incidentally, it was the fastest we've ever purchased a car, with credit going to Michael as he expedited our paperwork and coordinated the purchase ordeal. More

I went in to Suburban Volvo in Troy to purchase a new Volvo. I explained I wanted to pay 100% in cash and picked out a vehicle together with the sales person. I was given an "out the door" price written Volvo. I explained I wanted to pay 100% in cash and picked out a vehicle together with the sales person. I was given an "out the door" price written on a paper with the initials of the sales person. The price was good. A few days later I called to finalize the deal. I was told the specific new Volvo was sold but that another one, identical, same color, options and exactly the same sticker price was available. However, they wanted another $2,500 on top of the price I was given. Unbelievable. You can imagine my frustration, I argued and argued with them. Eventually I ended up speaking with the manager arguing that I had a written note with an offered price. I was told the specific Volvo I looked at was purchased on a special rate, some one-time deal from Volvo. Who would believe this sob story? It’s so fishy. I later checked their website and the vehicle I picked still shows as available inventory. I was lied to and they didn't honor the price they gave me. I’m surprised you can be treated like this in a business where you as a customer have alternatives. I'm not going back..... More

I stumbled upon Suburban Volvo a few years ago while shopping different dealerships in search of a vehicle. At that time I always shopped around and did not work with any one salesperson who delivered shopping different dealerships in search of a vehicle. At that time I always shopped around and did not work with any one salesperson who delivered a repeat-worthy experience in my past; buying or leasing cars. Chris Romanik happened to be the guy who approached me that day. Since then I have returned to Suburban Volvo in Troy and continue to work with the Suburban Group because of Chris Romanik. I am just in the process of purchasing my third car this weekend a Jeep Wrangler. I will say I have always had exceptional customer service with Suburban Volvo in Troy and will continue to work with them as my dealer of choice. The reason I have had such a desirable experience and felt compelled to share this information was because of Chris Romanik. He has always had time for my questions, greeted me when my car was in for routine service, and followed-up with me at appropriate times. He is extremely knowledgeable and if he does not have an answer he will do his research and touch base thereafter. My past training in sales has always taught me to listen to my customers. It has been frustrating, in the past, to work with car salesmen. I have felt like many of them have the tendency to throw up their lunch in respect to features and deals on their latest vehicles. I am one of those customers that knows for the most part what I want and what I do not want and many of their rants have not been specific to what I was looking for... Chris Romanik has changed my perception and made buying or leasing a vehicle a truly fun and seamless experience. He has always listened to my needs and provided me with the information I requested and followed-up with me throughout the process. Whenever my selection of a vehicle was complete he made the paperwork part thorough but easy and presented the car to me as if I was someone special. When you drive your car out of that showroom after working with Chris Romanik...you are guaranteed to drive out with the car you were looking for and a smile on your face. I value his abilities and highly recommend him and the Suburban Group. I continue to work with the Suburban Group solely because of the experience I have had with Chris Romanik. He is my exclusive vehicle consultant. Today, there is a subway, bank, or physician on every corner; just as there are plentiful amounts of car dealerships. Each of these establishments are filled with employees that represent their products and services. Some of us will drive out of the way and return to a particular location when provided exceptional service. If you are in the process or soon to be looking for a vehicle Suburban Group has multiple dealerships; of different makes and models. Do yourself a favor and contact Chris Romanik with Suburban Volvo of Troy. He will make buying or leasing your next car a truly favorable experience. Pietrina Mannino Royal Oak, MI More