Suburban Hyundai of Troy

Flat out lied to me on the phone!!! Needed one new headlight, quoted 19.05 plus a FEW DOLLARS for labor. Asked twice if my bill would be around $30 or more. Answer? No. Reality of the situation a headlight, quoted 19.05 plus a FEW DOLLARS for labor. Asked twice if my bill would be around $30 or more. Answer? No. Reality of the situation and my final bill...$64.09. For a lightbulb. When I got my bill and asked the super unfriendly guy helping me, (Chris) why my bill was so high after having been quoted much much less, he meekly answered me that labor was the reason. Why was I not told that on the phone? I would never have gone there. I would not recommend this place under any circumstance. He never even offered to get a manager. Next time I need service I'll just drive back to Grand Rapids where I bought the damn thing. More

I went in to test drive a Elantra and a Sonata I was interested in them both but wanted to see which one I liked better. Joe Lacey greeted us with enthusiasm and a smile which was nice. We test drove th interested in them both but wanted to see which one I liked better. Joe Lacey greeted us with enthusiasm and a smile which was nice. We test drove them both and I ended up buying the 2012 Elantra. They gave me more for my trade than any other dealer was willing to offer and made the approval and paper work process quick and painless. Joe is such a nice laid back guy and he made us laugh and feel comfortable the whole time there. Everyone at the dealership offered us congratulations, and treated us like we matter. It has been been the best car buying experience I have ever had. Thanks Joe! More

What a great experience I had when dealing with Suburban Hyundai in Troy, Mi. I've had such a great car buying experience. The staff made me feel very welcome and was very friendly and efficient. I would Hyundai in Troy, Mi. I've had such a great car buying experience. The staff made me feel very welcome and was very friendly and efficient. I would highly recommend this dealership to anyone looking for a car and great customer service. More

My rating of this dealership reflects the great service I was given at Suburban Hyundai. Deondre was very knowledgable and he was patient with me regarding all of my questions on the Sonata and Elantra. He m was given at Suburban Hyundai. Deondre was very knowledgable and he was patient with me regarding all of my questions on the Sonata and Elantra. He made me feel comfortable on the test drive and I will definitely be doing business with him soon. JMarie More

Before purchasing my Sonata from Diondre at Suburban Hyundai, I visited a Buick dealer, a Ford dealer, and 2 other Hyundai dealers. Of all the dealerships, Suburban Hyundai stood out as the place where Hyundai, I visited a Buick dealer, a Ford dealer, and 2 other Hyundai dealers. Of all the dealerships, Suburban Hyundai stood out as the place where I felt most comfortable. I wasn't expecting to purchase a car on my visit, I really just wanted to see the tan leather interior on the new Sonatas. However, Diondre presented an excellent deal and answered all of questions which assured me that I was making the right decision. When I visited Suburban, the Tigers were about to start a playoff game that I didn't want to miss. As part of our deal, Diondre said he'd expedite the paperwork and I wouldn't miss the game... but we ran into some hiccups while working through the financing. To make up for the couple innings of the game I missed, Diondre threw in free interior protection on my new Sonata. In addition, another salesperson turned on the radio in the showroom Tucson and opened up all the doors so we could all listen to the game. I love my new car and I've recommended Suburban Hyundai to all my family and friends. They really go the extra mile for the customer. More

Fair price for vehicle and trade-in. Diondre was very professional and followed through on the details of the sale. Staff at dealership was was friendly and helpful. professional and followed through on the details of the sale. Staff at dealership was was friendly and helpful. More

I dread the whole car buying process. Ben quickly met me with a smile. He then thanked me for comming in to hisj dealership. He quickly sat me down and asked me a few questions to see what I was looking for with a smile. He then thanked me for comming in to hisj dealership. He quickly sat me down and asked me a few questions to see what I was looking for in my next vehicle. After I told him my budget he recommended what turned out to be the perfect vehicle for me. I couldn't believe how easy buying a car actually can be. I love my new Elantra. I would recommend anyone interested in a Hyundai to go see Ben at Suburban Hyundai in Troy. More

The experience I had at Suburban was great. Diondre explained to me all my option and helped me make a decision. I love my new Sonata! explained to me all my option and helped me make a decision. I love my new Sonata! More

Diondre was extremely helpful! He was very knowledgeable about the Hyundai Accent and helped me sync my phone as well as figure out all of the great functions the Accent has to offer! Diondre got us in and about the Hyundai Accent and helped me sync my phone as well as figure out all of the great functions the Accent has to offer! Diondre got us in and out within 24 hours and was able to get me a very competitive price! He worked very hard with his sales manager to get me the price I had in mind. Everyone at this dealership was very knowledgeable and professional. I had several different dealerships I was working with, however, I'm very glad I decided to give my business to Suburban Hyundai! More

It was a true pleasure to come in a buy a car. The salesman was very informative and was a pleasure dealing with him and I will gladly recommend this place to everyone I know. I will be back when I am salesman was very informative and was a pleasure dealing with him and I will gladly recommend this place to everyone I know. I will be back when I am ready for another car. More