Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Tom is a great guy and works very hard to meet your needs. He is all about making the customer happy! Michael was great to work with too! needs. He is all about making the customer happy! Michael was great to work with too! More
Helpful and pleasant individual. Much appreciative for the service and continued proffesionalism. Keep up the good work everyone at this dealership. Thanks again for your assistance the service and continued proffesionalism. Keep up the good work everyone at this dealership. Thanks again for your assistance More
Ashley was one of the most determined people I have ever met. She was thoughtful of my current situation and made my experience a favorable one. met. She was thoughtful of my current situation and made my experience a favorable one. More
I was very pleased with the dealership and Cheyenne, my sales person. She was very patient and willing to help my find a car that fit my needs and wants. I would definitely recommend and buy from here agai sales person. She was very patient and willing to help my find a car that fit my needs and wants. I would definitely recommend and buy from here again. More
Suburban Ford is outstanding and has excellent customer service. We recently renewed our leased Ford Fusion. Mike Smitley made the entire process easy and convenient. We explained that the car was for a s service. We recently renewed our leased Ford Fusion. Mike Smitley made the entire process easy and convenient. We explained that the car was for a senior citizen and needed extra attention due to the pandemic. Mike was very understanding and responded promptly to all inquiries. The meeting to pickup the new car was fast, safe and easy. Every department offers extraordinary service. Super friendly and customer service oriented. Thanks to Mike, the Service Dept and Body Shop. We continue to visit Suburban Ford because of the exceptional service. More
I had a great, quick and easy purchase. I’ve taken longer buying groceries than I did buying a vehicle. Alex Arnold was very helpful and I recommend him to anyone looking to get a vehicle buying groceries than I did buying a vehicle. Alex Arnold was very helpful and I recommend him to anyone looking to get a vehicle More
I had a very positive experience at suburban Ford. I felt very comfortable from the moment I walked in through the time that I drove away in my new car! very comfortable from the moment I walked in through the time that I drove away in my new car! More
This dealership is amazing with a great employee staff, Ashley is very inviting, helpful and sweet! I highly highly recommend using this dealership and Ashley for purchasing your next car!!! Ashley is very inviting, helpful and sweet! I highly highly recommend using this dealership and Ashley for purchasing your next car!!! More
Tara B was absolutely amazing and patient with me!! I appreciate her so much and grateful she was able to get me the car I wanted. She communicated well wit me as well. Also, Brian L was very generous an appreciate her so much and grateful she was able to get me the car I wanted. She communicated well wit me as well. Also, Brian L was very generous and was great at customer service. Overall, Very good dealership the environment was amazing. Thank you suburban!!! -Camilla j. More