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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,970 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,970 reviews
January 27, 2021
Always a pleasure to work with Joe and the team at Suburban Ford. They go above and beyond to make sure the customer is happy. Which is why I am now driving my second car from them! Suburban Ford. They go above and beyond to make sure the customer is happy. Which is why I am now driving my second car from them! More
by carlyginz
January 27, 2021
Joe & John did a really good job satisfied all my concerns about my truck best service department I have been to would recommend to everyone to come here. Joe found vary nice truck for me made sure I concerns about my truck best service department I have been to would recommend to everyone to come here. Joe found vary nice truck for me made sure I was happy and I am you have a great dealership More
by Engraver40years
Employees Worked With
January 26, 2021
Very professional. No nonsense dealership.get you what you want.they strive to make the customers experience worthwhile highly recommended you woll not be dissapointed you want.they strive to make the customers experience worthwhile highly recommended you woll not be dissapointed More
by Packersacker54
January 26, 2021
Both friendly and professional are words I would use to describe the service I received. It was easy to do business. All my questions were answered. describe the service I received. It was easy to do business. All my questions were answered. More
by Vivian
January 26, 2021
Best service ever walked in on a Saturday just looking and ended up get a car the next weeek!! The service was amazing from joe and John! and ended up get a car the next weeek!! The service was amazing from joe and John! More
by Martino.elias
January 26, 2021
they work with u in getting the best deal friendly staff.and helpful.clean enviroment.they supply masks for some of us who forget lol staff.and helpful.clean enviroment.they supply masks for some of us who forget lol More
by iniink47
January 26, 2021
This dealership is always so helpful. They help me find the car that fits my needs and that's also in my budget. They always make sure that I have the best deal. Very professional. Jeremy and John are grea the car that fits my needs and that's also in my budget. They always make sure that I have the best deal. Very professional. Jeremy and John are great! More
by Julia Barraco
Employees Worked With
Jeremy Randolph, John Halsey
January 26, 2021
Great dealer highly recommend Surburban Ford. The staff is amazing. Got me in and out quickly. Very professional and great to work with. Jeremy is great to work with. is amazing. Got me in and out quickly. Very professional and great to work with. Jeremy is great to work with. More
by Vanessa-M
Employees Worked With
Jeremy Randolph
January 26, 2021
They did a great job and totally earned five stars in my book! They will definitely get my business in the future!!!! Thanks again for a job well done! book! They will definitely get my business in the future!!!! Thanks again for a job well done! More
by DRM
January 26, 2021
I have been dealing with this dealership for many years and have had some ups and downs but Suburban Ford,Joe Franzoni,and John Halsey did a great job on my new lease. It was a smooth and timely process. and have had some ups and downs but Suburban Ford,Joe Franzoni,and John Halsey did a great job on my new lease. It was a smooth and timely process. Dylan also was very knowledgeable and friendly with handling the paperwork. Thank you. Carolyn Paperd More
by cjp
