Suburban Ford of Romeo

From start to finish the experience was wonderful. Over the top quality of care, Ian took special care to ensure my comfort and expedite my oil change. Over the top quality of care, Ian took special care to ensure my comfort and expedite my oil change. More

I am making a purchase of a vehicle that is currently at Suburban Ford of Romeo. I needed some photos of the vehicle while still at the dealership. So I called the dealership and spoke with Kennedey Moncr Suburban Ford of Romeo. I needed some photos of the vehicle while still at the dealership. So I called the dealership and spoke with Kennedey Moncrief. He was more than happy to work with me confirming the vehicle was there and took pictures for me and sent them to me. Kennedy's customer service was perfect. If you going to this dealership to find a vehicle ask for Kennedy. You will be very pleased with the service and the way you are treated! More

Pleasant atmosphere and knowledgeable staff to assist with service advice. I appreciated the informative video of the services provided. with service advice. I appreciated the informative video of the services provided. More

I received a recall notice for my 2025 Explorer. Upon arrival I was met by Ian. Ian explained that my car needed an ABS update. I, then was informed of how long the procedure would take. The u Upon arrival I was met by Ian. Ian explained that my car needed an ABS update. I, then was informed of how long the procedure would take. The update took less time than expected. Ian returned to the waiting room and took us to our car. My car was updated and had been washed. Great job Suburban Ford. More

A group of pleasant people helping us find the right vehicle for us. Happy to say we LOVE our new Ranger and will enjoy it for our 2 yr lease. vehicle for us. Happy to say we LOVE our new Ranger and will enjoy it for our 2 yr lease. More

Outstanding service! We are a Chevrolet dealer for hours away, bought this vehicle at auction, was still under warranty. Our drivers had battery issues and were stalled o We are a Chevrolet dealer for hours away, bought this vehicle at auction, was still under warranty. Our drivers had battery issues and were stalled on the interstate several times. We made a phone call and the service department was kind enough to send a technician out there with a battery in less than 30 minutes and our fellow is back on the road. It was a freezing cold day and no one knows how much we appreciate what this Dealership's service staff did for us! More

Gentleman at Suburban Ford Romeo who handled my wife’s oil change was very kind and helpful. It was a busy day at the dealership and they still managed to get the oil change done within a couple of hours oil change was very kind and helpful. It was a busy day at the dealership and they still managed to get the oil change done within a couple of hours before they closed for the day. We will be back! More

I had an amazing experience at Romeo Ford. The sales team, especially Antonio, went above and beyond to special trade for the exact truck I was looking for, and after some negotiating gave me The sales team, especially Antonio, went above and beyond to special trade for the exact truck I was looking for, and after some negotiating gave me an amazing lease rate. I’ll definitely be back for the next one. More

Ian in the service dept was so helpful and accommodating! I highly recommend this dealership I highly recommend this dealership More

I went to get tires installed on the rims on my 2018 transit and the service was good. The parts department is ok. transit and the service was good. The parts department is ok. More