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Suburban Ford of Romeo

Washington, MI

4.9
832 Reviews
Call Dealership (586) 838-1250
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12425 30 Mile Rd

Washington, MI

48095

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832 Reviews of Suburban Ford of Romeo

July 17, 2026

Purchased a new car early this year. The sales staff went out of there way to make purchase easier esp. with exttra needs that I had. We've been using their service department for year More

by damaterna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill 5 stars
Report | Print
Jul 17, 2026 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with both our sales and service teams! We truly appreciate your loyalty and support. See you next time at Suburban Ford of Romeo!

July 13, 2026

My service advisor did a good job of keeping me informed about the repairs to my vehicle. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian in service
Report | Print
Jul 13, 2026 -

Suburban Ford of Romeo responded

Hi Phil, thank you for your feedback! We’re glad to hear your service advisor kept you informed throughout the repair process. Clear communication is an important part of providing a great service experience, and we appreciate you recognizing our team’s efforts. Thank you for choosing us, and we look forward to serving you again in the future!

July 10, 2026

Pleasant staff, well organized, nice showroom and waiting area. Always a great experience. Thank you. More

by dmcdonald1564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician
Report | Print
Jul 13, 2026 -

Suburban Ford of Romeo responded

Reviews like yours make our day! Thank you for recognizing our friendly team and the welcoming atmosphere at Suburban Ford of Romeo. We appreciate your continued support and are delighted to know every visit has been a great experience. We look forward to welcoming you back!

July 10, 2026

Joe was so easy to work with he made the process so simple! I will definitely be a returning client. More

by gjinacac
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
Report | Print
Jul 10, 2026 -

Suburban Ford of Romeo responded

Thanks for the 5 star review, Gjinacac. We hope to see you again at Suburban Ford of Romeo!

July 09, 2026

Service was prompt and the maintenance was completed as requested. Keep up the good work. More

by Lmcruzzer2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Lepoudre
Report | Print
Jul 10, 2026 -

Suburban Ford of Romeo responded

Thank you for your review! We're glad the team at Suburban Ford of Romeo provided prompt service and completed your maintenance as requested. We appreciate your support and look forward to assisting you again in the future.

July 08, 2026

Knowledgeable and experienced in their field. Wonderful waiting room. Love the videos the mechanics send to explain the car issues More

by beverlysolomon4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
Report | Print
Jul 09, 2026 -

Suburban Ford of Romeo responded

We truly appreciate your kind words! Providing expert service and keeping our customers informed every step of the way is what we strive for at Suburban Ford of Romeo. We're glad you also enjoyed our waiting area, and we look forward to welcoming you back!

July 05, 2026

I drive past three other ford dealerships when going to suburban ford of Romeo. I do this because of their superior customer service. More

by 17ratkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Poma
Report | Print
Jul 06, 2026 -

Suburban Ford of Romeo responded

Thank you for your kind words and for choosing Suburban Ford of Romeo! We look forward to serving you again in the future. Safe travels!

July 01, 2026

Great service and always greeted with a smile from the service coordinators. The video from the technician is a great upgrade to the communication from the dealership. More

by mruffin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe and Ian from service.
Report | Print
Jul 01, 2026 -

Suburban Ford of Romeo responded

Thank you for choosing Suburban Ford of Romeo and for sharing your feedback! We truly appreciate your kind words about our friendly team and the service video. See you next time!

June 30, 2026

Ian Blashill in service is great ! Anthony In sales is great ! As well as everyone else I’ve crossed paths with there. Love suburban ford of Romeo ! More

by jimrogers046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Report | Print
Jul 01, 2026 -

Suburban Ford of Romeo responded

Thank you for sharing your positive feedback! We're thrilled to hear our team made such a great impression. We appreciate your business and look forward to seeing you again at Suburban Ford of Romeo. Have a nice day!

June 30, 2026

The only negative was the wait when I had an appointment. But everyone was amazing and helpful. More

by BCAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with service
Report | Print
Jul 01, 2026 -

Suburban Ford of Romeo responded

Hello, We're pleased to see you enjoyed your service visit at Suburban Ford of Romeo but would like to apologize for the extended wait time. We appreciate your patience and hope to serve you in the future. See you next time!

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