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Suburban Ford of Romeo
Washington, MI
529 Reviews
Ford Dealership in Washington, MI
When you're in need of a new or used Ford car or truck, there's no better place to shop than Suburban Ford of Romeo We have what you're looking for and can happily help you get into the car you want at a price you can afford. Our courteous, knowledgeable staff is here to help you buy a new vehicle or service the one you already have. Take advantage of some of our ...
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Today:Open today 9:00 AM - 2:00 PM
Closed Now
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 529 reviews
October 09, 2023
from start to finish. the process was made easy and the up-to-date knowledge that the staff had was amazing. i tried working with another dealership on the purchase of my the process was made easy and the up-to-date knowledge that the staff had was amazing. i tried working with another dealership on the purchase of my current vehicle but with no luck. the other dealership would not return my calls but when i called Romeo Ford, it only took one phone call and they took care of the rest. i would highly recommend Romeo Ford to my family and friends. More
by andrew_g_erdelyi
September 09, 2023
Was impressed by the sales woman, who I thought did a excellent job for me excellent job for me More
by omvan
September 01, 2023
Jeremy gave us great service. And we love the quality and convenience of the Edge And we love the quality and convenience of the Edge More
by Mccartyjane1
Employees Worked With
September 01, 2023
The dealership is nice, clean and accommodating. The showroom is impeccable with a wide variety of vehicles to look at. The showroom is impeccable with a wide variety of vehicles to look at. More
by Tony
Employees Worked With
August 06, 2023
This dealership has terrible customer service. I was in contact with two people from the sales department, Aaron & Mariana, about coming out to test drive a vehicle we were really interested in pu I was in contact with two people from the sales department, Aaron & Mariana, about coming out to test drive a vehicle we were really interested in purchasing. We live an hour away so I set up a test drive the day ahead and then asked that they please let me know if the vehicle had been sold or someone put a hold on it prior to our arrival. I received confirmation the day of that the vehicle was available. We drove all the way to Romeo and arrived at 9:12am (they opened at 9am) just to be told that someone put a hold on the vehicle. This was a total bait & switch!! Of course Aaron offered to find us another vehicle. We expressed our disappointment with the lack of customer care and Aaron immediately became combative and had the nerve to argue with us about it. I highly suggest going to another dealership where they do not use such dishonest tactics. More
by Amyputnam24
August 06, 2023
Since I am handicapped it is a great service this dealership provides locally to come and pick up your car for oil, filter, tire rotation service and return the car to your home. There was a problem dealership provides locally to come and pick up your car for oil, filter, tire rotation service and return the car to your home. There was a problem with one of the tires going flat while sitting in the driveway after it was returned. Matt with the mobile repair unit was sent to our home. He took care of the problem and was extremely polite and helpful. Wish all employees at service companies were like Matt. More
by Robert
Employees Worked With
matt, chris
July 31, 2023
Good job,Vultaggio did great with follow up. Yes I would have no reservations about this transaction. Yes I would have no reservations about this transaction. More
by ron19j46
July 23, 2023
Every one was very helpful kind and considerate. Really surprised how fast the process went once they received the vehicle Thank you all very much!! Really surprised how fast the process went once they received the vehicle Thank you all very much!! More
by iii0175
July 17, 2023
a GREAT experience - They made my lease return so easy and timely. Didn’t wait around at all. and timely. Didn’t wait around at all. More
by Zona
Employees Worked With
July 03, 2023
Bought two cars all was good until I drove come and realized they didn’t disclose everything realized they didn’t disclose everything More
by dm7582
Employees Worked With
