Back

Suburban Ford of Romeo

Washington, MI

4.9
860 Reviews

12425 30 Mile Rd

Washington, MI

48095

Directions

By Type

860 Reviews of Suburban Ford of Romeo

August 31, 2026

Kelly H. is great! Excellent customer service skills and knowledgeable in all areas of customer sales More

by Brianbolyea
Recommend Dealer
Yes
Employees Worked With
Kelly Hagar
Aug 31, 2026 -

Suburban Ford of Romeo responded

We're glad to hear that Kelly provided excellent service. Thank you for choosing Suburban Ford of Romeo and for taking a moment to leave us a 5-star rating.! See you next time!

August 31, 2026

Service work was performed promptly and professionally. Courtesy transportation was very helpful. Gage provided clear communication about status of repairs. It was easy to make an appointment. More

by Jeffschram12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Aug 31, 2026 -

Suburban Ford of Romeo responded

Rapid and professional service makes all the difference! We're so glad you were well taken care of by Gage and the team. Thank you from all of us at Suburban Ford of Romeo!

August 31, 2026

Helpful and knowledgeable people. Clean and quiet waiting area. The location.for me is great. More

by Super
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Poziemski
Aug 31, 2026 -

Suburban Ford of Romeo responded

We're glad to hear you had such a positive experience! Providing knowledgeable service in a comfortable environment is important to us, so it's great to know our knowledgeable service, comfortable environment, and convenient location all helped make your visit enjoyable. Thank you for your feedback, and we look forward to seeing you again!

August 30, 2026

I came in for a wear-and-tear repair on my 2018 Mustang, and Service Advisor Ian was very helpful in taking care of everything. He arranged for the part to be ordered and delivered in less than 24 hours. Wh More

by Chris A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Aug 31, 2026 -

Suburban Ford of Romeo responded

Hi Chris, thank you for sharing your experience with Ian and our service team! We are thrilled to hear you are back on the road so quickly. We are proud to have your business at Suburban Ford of Romeo.

August 28, 2026

Had service done and it was a good experience. Service department informed me of what was needed by mid-day and had me back up and running by the afternoon. Shuttle service was also a great bonus. More

by Tony G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and my shuttle guy Jim
Aug 28, 2026 -

Suburban Ford of Romeo responded

Sounds like a smooth service visit from start to finish, Tony! We’re glad the team at Suburban Ford of Romeo communicated clearly and had your vehicle ready by the afternoon. Until next time, drive safely!

August 27, 2026

Suburban. Ford was thorough in the initial inspection of my car and provided feedback to me. The job was completed sooner than expected. They even washed my ca More

by Scratsenburg55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Aug 28, 2026 -

Suburban Ford of Romeo responded

We're thrilled to hear that everything went smoothly and promptly here at Suburban Ford of Romeo! Thank you for sharing your experience. We look forward to serving you again with any future needs. Safe travels!

Aug 28, 2026 -

Suburban Ford of Romeo responded

We're thrilled to hear that everything went smoothly and promptly here at Suburban Ford of Romeo! Thank you for sharing your experience. We look forward to serving you again with any future needs. Safe travels!

August 26, 2026

Amazing service. Representative, Ian, at service did an excellent job. 10/10. Would highly recommend More

by Edmon97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian at service
Aug 27, 2026 -

Suburban Ford of Romeo responded

Ian will be happy to hear he earned a 10/10 from you! We’re glad his excellent service made such a strong impression. Thank you for recommending Suburban Ford of Romeo, and we look forward to taking care of you again!

August 26, 2026

Great service! Very friendly and welcoming environment. No waiting around in the lobby, they’re very timely! More

by claire.termini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Klave
Aug 27, 2026 -

Suburban Ford of Romeo responded

A friendly welcome and timely service can make all the difference! We’re glad your visit was efficient and that you felt comfortable with the team from the start. Thank you for the kind words, and we hope to see you again!

August 25, 2026

My service manager was Ian Blashill , He was very informative going over my multipoint inspection and asked if I had any questions. Excellent service More

by Agolembie
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Aug 26, 2026 -

Suburban Ford of Romeo responded

We’re pleased to hear Ian made your service experience smooth and informative! Thanks for choosing Suburban Ford of Romeo and for sharing your feedback. Safe travels!

August 22, 2026

Great service but it took over 3 weeks to get the parts. I’m very grateful for the loaner they provided for me More

by gregnrene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Aug 24, 2026 -

Suburban Ford of Romeo responded

We apologize for the delay, but we’re glad everything else went smoothly. Thank you for choosing Suburban Ford of Romeo and for your patience!

1
...