Suburban Ford of Ferndale

Great experience , great customer service Alan worked with my busy schedule. Very helpful and great service . Everything went smooth. Love my Jeep. Definitely will refer family to see Alan. Th Alan worked with my busy schedule. Very helpful and great service . Everything went smooth. Love my Jeep. Definitely will refer family to see Alan. Thank you 😊 More

Tye is the best! Tye was very helpful and knowledgeable about the vehicle we were looking for. He was always willing to go the extra mile! Thank you Tye! Tye was very helpful and knowledgeable about the vehicle we were looking for. He was always willing to go the extra mile! Thank you Tye! More

Highly recommend seeing Tye at Suburban Ford Ferndale I have to say this was the best and easiest car buying experience I have had in my life; Tye and Suburban Ford got a customer for life. They have ver I have to say this was the best and easiest car buying experience I have had in my life; Tye and Suburban Ford got a customer for life. They have very fair prices which made the deal easy, and I never once felt pressured to buy anything. Huge selection at the dealership of some real nice used cars, and I got a rate as low as a credit union I priced out as well. One stop shop for financing and purchasing your car! More

Used Chevy Cruze Tye was very helpful and help me get a loan. I would have appreciated if they told me they were going to run an inquiry at 4 different places so I c Tye was very helpful and help me get a loan. I would have appreciated if they told me they were going to run an inquiry at 4 different places so I could get a loan myself being unaware of loan system in America. All that aside, the car is really good. Runs smooth and was cleaned well before delivery. More

Great customer service! I had an amazing experience at Suburban Ford Ferndale! I delt with Nick Burns he was very assertive and helpful! He made me feel very comfortable on l I had an amazing experience at Suburban Ford Ferndale! I delt with Nick Burns he was very assertive and helpful! He made me feel very comfortable on leasing my new Ford Escape and helped explain all the perks of the 2019! He was also very friendly! I would recommend seeing Nick if you plan to get a car from Suburban Ford Ferndale! Thank you again Nick! More

Andrew is honest and professional! Andrew was honest with me from day one. He's friendly, pleasant, and professional; and he gets things done! He and his manager Mike are very helpful, Andrew was honest with me from day one. He's friendly, pleasant, and professional; and he gets things done! He and his manager Mike are very helpful, kind, and easy to reach whenever I have questions about anything regarding my vehicle. They have both gone above and beyond to help me out when it really counts. Thanks guys! More

Very thorough Alan Brown was extremely helpful and attentive through the entire process. We had a couple of snags but otherwise he made the deal happen with a few p Alan Brown was extremely helpful and attentive through the entire process. We had a couple of snags but otherwise he made the deal happen with a few perks. I would recommend him to anyone looking for a car. More

Best Car buying experience ever I scheduled an appointment to see a car I found online. Alan called me ahead of time to alert me to a couple minor issues with the radio and glove bo I scheduled an appointment to see a car I found online. Alan called me ahead of time to alert me to a couple minor issues with the radio and glove box. I appreciated his being up front and honest. I came to see the car for a test drive and we resolved those minor issues together. Alan's positive attitude and authentic caring during this process has been the complete opposite of what you think of with most car dealers. He worked with me through every step with professionalisn and some laughs too. He was as happy to help me as I was to be getting the car I have been looking for. I would recommend Alan to everyone I know. More

Great experience assisting my son buying his first used car Alan and the people at the dealership were very friendly and helpful. We were searching for a nice used Ford at a good price for my son to purchase hi Alan and the people at the dealership were very friendly and helpful. We were searching for a nice used Ford at a good price for my son to purchase his first used car. The dealership was clean and seemed well run. Alan worked with us to make sure we had all that we needed before coming to our appointment. My son is very pleased with his first purchase and it is always nice to buy from nice, professional people. I will consider them for our next purchase. More

Going above and beyond Had a great experience from my salesman Alan Brown to closing out with the financial rep. They both were patient and hung in there after hours to get Had a great experience from my salesman Alan Brown to closing out with the financial rep. They both were patient and hung in there after hours to get me my new to me Jeep Cherokee. I’ll recommend to any one I know to go to suburban ford before going anywhere else. More