Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Kenny is a pleasure to work with and he goes above and beyond to take care of his clients. beyond to take care of his clients. More
Honestly I could not be happier with the quality of service I received. The experience at other dealerships had left me with a poor taste in my mouth about buying a new vehicle. Kenny was exactly what service I received. The experience at other dealerships had left me with a poor taste in my mouth about buying a new vehicle. Kenny was exactly what I would hope for in a professional: polite, knowledgeable, calm and easy to do business with. No hassle, no ego, no games. Just professional and service focused. For all that he could do I feel confident he gave me all the attention and effort I could expect. Furthermore, Beverly and Linda at the front desk were friendly and kind immediately greeting me upon arrival. Felt comfortable being in the house. Brad the finance manager is the real deal. No games gimmicks, no bait to buy what you dont need and make sure you get what you do. Again straight professionalism and care displayed. Kenny is your sales professional when you’re ready for a new ride. You will be in good hands. Thank you for the great service Kenny and team🙏 More
My husband and I were looking for a previously owned jeep for him. Rick Poe was amazing at assisting us he was very intuitive and extremely knowledgeable. We test drove one vehicle and upon return, Rick alre for him. Rick Poe was amazing at assisting us he was very intuitive and extremely knowledgeable. We test drove one vehicle and upon return, Rick already had the keys in hand for the vehicle ended up purchasing. The 2020 Gladiator, which my husband is in love with. The process was very smooth and simple. Financial Services Manager, Sean Morgan, was extremely assistive and also knowledgeable. He provided exceptional service and made sure we received a fantastic interest rate on our loan and that we were able to work within our budget. It was an exceptional experience overall! More
Robert has been wonderful. From a female perspective, I’m always happy when I walk into a dealership and get noticed. My fiancée and I experienced exactly that. Robert was a From a female perspective, I’m always happy when I walk into a dealership and get noticed. My fiancée and I experienced exactly that. Robert was attentive to our needs, has a great sense of humor, and is always honest. Even bringing the used vehicle we bought in today for a navigation issue from day 1, Robert stands by his word that you’ll have a pristine, ready to go vehicle. Anything happens, he will take care of you. I know we are happy they are taking care of our radio issue with a replacement from factory. Thanks Robert! More
Robert was amazing! Made the process quick and painless and we were in and out. Never wasted our time and was extremely friendly. I would recommend him and this suburban Made the process quick and painless and we were in and out. Never wasted our time and was extremely friendly. I would recommend him and this suburban collection to anyone because of him! More
Carol "Liz" is very passionate and personable. My next car will more than likely be from her. Great addition to any team. Keep finding quality talent like her please. My next car will more than likely be from her. Great addition to any team. Keep finding quality talent like her please. More
Took my car there for service and they said it would be minimum of 2 days even before looking at what problem it might be. In all years of taking vehicles in shop never have I had a dealership tell me that minimum of 2 days even before looking at what problem it might be. In all years of taking vehicles in shop never have I had a dealership tell me that. Always had answer of the problem to fix within 6 hours at other dealers. Then I was told if they don’t have part I can come get car and bring back when part is in. Hmmm wonder will that take 2 days to get them to put new part in? Looking of new dealership with faster responds time cuz really who can be without car for that long? Any suggestions for different dealership what be great. More
My husband and I worked with Robert and were noted that the communication skills were phenomenal! We appreciated his honesty and attention to detail. the communication skills were phenomenal! We appreciated his honesty and attention to detail. More
Bryan was amazing to work with from start to finish. He made the whole process easy and quick. I appreciate him taking the time to find the perfect vehicle for us just as we wanted plus more! I will def He made the whole process easy and quick. I appreciate him taking the time to find the perfect vehicle for us just as we wanted plus more! I will definitely refer him to friends and family! More