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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.5
1,497 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,497 reviews

September 10, 2022

Q exceeded my expectations he listens to your wants as well as your concerns when speaking to this dude he’s professional I can’t think of a unwelcoming moment he’s positive and will meet you from start t More

by Derek Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousif Sallan, Quincy Robinson
Sep 15, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Derek! We're so happy we were able to help you out!

September 08, 2022

Robert was a pleasure to work with from day one. He answered questions before I even needed to ask! Kept in contact every step of the way and made buying my car easier than I ever thought it could b More

by g.gavin1413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bell
Sep 15, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your kind words and this wonderful review!

September 08, 2022

Robert was extremely helpful in finding the exact car for me! I went in looking at a car that I thought I would love but It wasn’t what I expected. Instead Robert recommended a beautiful Jeep Grand Cherokee More

by Kristi Hoskins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bell
Sep 15, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Kristi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

September 05, 2022

I have to add more specifically that Roger is AMAZING! ! He explained, taught, and walked me through every single step of my vehicle purchase over a 3 month period! Roger kept in consistent communication w More

by jtookes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Farmington Hills

September 01, 2022

Top rated customer care, from beginning to the sale. He went above and beyond to get me in the SUV of my dreams! We felt welcomed and treated with the utmost respect. More

by oscaranna57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles/Sales Manager, Quincy Robinson, Tim Brown
Sep 01, 2022 -

oscaranna57 responded

Great team to work with …Quincy and Miles! These gentlemen made it work … and for me a new SUV!

September 01, 2022

Robert has been amazing to work with. He followed up on my title and checked in with me daily. Would definitely recommend him and go to him in the future! More

by danielle.n.welk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bell
Sep 08, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Farmington Hills

August 29, 2022

Robert Bell was a great salesman. We are very happy with our 1st time Jeep. The only thing I can say is my husband and I would have like a Jeep hat!! That was disappointing More

by Carolachr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bell
Sep 04, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

August 28, 2022

Very nice and helpful person, he take care of you seriously and professional you will like to be there thanx to this guy More

by Abdallah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Crimboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you so much again for your feedback! We hope you have a great day!

August 26, 2022

It was my first car buying experience and everything went very well thanks to Robert! Highly recommend! More

by amelia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bell
Sep 01, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2022

Pam was my first contact when reaching out to Suburban CDJR over the phone. She was polite, personable, knowledgeable, and fast! Thank you for your help Pam! More

by Ben
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pamela Pfeiffer
Sep 01, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Ben, we are glad we could help!

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