Suburban Chevrolet Cadillac of Ann Arbor

Just before you go downtown buy a car from Mark Brown Suburban is BY FAR the best dealer in Ann Arbor. The employees will always treat you like family and they have some really great choices when it come Suburban is BY FAR the best dealer in Ann Arbor. The employees will always treat you like family and they have some really great choices when it comes to needing them! Mark listened to everything I needed and he delivered. I also liked his cookies. I recommend Mark to my family and friends just because I know they will be treated as good as I was. More

Ceia Murphy and Sales team I'm in the early stages of looking to purchase a new truck, and have spoken at length with Ceia regarding the vehicle and certain specifications I am I'm in the early stages of looking to purchase a new truck, and have spoken at length with Ceia regarding the vehicle and certain specifications I am looking for. She is very knowledgeable and was very professional in spelling out how a Silverado could meet my needs and wants. When the time comes, I will certainly go to Ceia at Suburban Chevrolet and Cadillac in Ann Arbor. More

No words can express how satisfied I am I went to Ann Arbor Chevy looking for a Malibu LS I still had a year left of my lease I told them my price range and they did exactly what I asked fo I went to Ann Arbor Chevy looking for a Malibu LS I still had a year left of my lease I told them my price range and they did exactly what I asked for and MORE! When I walked out I had a brand new Malibu 1LT!! thanks to my awesome sales men Jordan, he gave me a price I couldn't turn down! the staff was so nice they treat you like family. New cars sales manger Mina and Shawn and also finance manger John were very nice and gave me a run down on prices and packages, they made my first buying experince something I would never forget, so quick and easy. the drive was pretty far from where I live but it was worth the drive. I would recommend Chevy in Ann Arbor to anyone versus any other Chevy dealership out here. Jordan you the man!!!!! More

2016 Tahoe lease We went in for an oil change on our SRX (also leased here). We wanted to look at the Tahoe so we went inside where we were introduced to Jordan. He s We went in for an oil change on our SRX (also leased here). We wanted to look at the Tahoe so we went inside where we were introduced to Jordan. He showed us a few vehicles and answered a lot of questions. He was knowledgeable, personable, and polite. Everyone we worked with on that day were very professional. We love our new Tahoe! More

Salesman was excellent Jordan Jones was excellent and knew what I wanted and made sure I felt like I had his attention and understood the timeline and expectations. I would Jordan Jones was excellent and knew what I wanted and made sure I felt like I had his attention and understood the timeline and expectations. I would totally work with Jordan again in the future. He also followed up with after the purchase and completely satisfied. More

Great experience. Curt and Shawn were great to work with. Curious and professional. I was able to purchase a new 2016 Tahoe LTZ with the features I needed for a price I Curt and Shawn were great to work with. Curious and professional. I was able to purchase a new 2016 Tahoe LTZ with the features I needed for a price I wanted. More

Avoid at all cost They pressured me told me that the deal was only available for the next few hours. Did not disclose the truck had been in an accident... I got the car They pressured me told me that the deal was only available for the next few hours. Did not disclose the truck had been in an accident... I got the car-fax report and they had pictures from the original accident. Seemed minor and it was an OK deal. My stupid self bought the truck. Two days later all four tires are leaking, a sensor in the gas tank went bad, and there was an air leak in the fuel system. They wanted me to pay $1700.00 less than a month after buying to get it fixed. It was like pulling teeth to get them to fix it. Now two months later, the side the truck was hit on the back panel is loose. You can see where the original panel was welded on, but on the new panel there is no weld spot. They must have glued it together and figured a week, a month who knows down the line that it would come loose and wouldn't be their problem anymore. More

Our Car Buying Experience When my husband and I were talking about purchasing a new vehicle we talked about a lot of different options, one of them being a Chevy Traverse. We h When my husband and I were talking about purchasing a new vehicle we talked about a lot of different options, one of them being a Chevy Traverse. We had some colors and features in mind but didn't really know what we could afford. When we went to Suburban Chevrolet Cadillac, we were very happy with the availability, options, customer service (provided by Jordan Jones), and fast and easy process of buying a brand new vehicle. Not only was Jordan extremely helpful, he was informative and patient with us. We felt very comfortable with the purchase and felt no pressure at all. We have had the Traverse for almost a month now and would definitely recommend the dealership and the sales representative. More

One Stop and there team took care of everything! Just driving by on a Saturday morning cruising the lot for a certain car. Jordan Jones was walking the lot and said hello and offered to assist with Just driving by on a Saturday morning cruising the lot for a certain car. Jordan Jones was walking the lot and said hello and offered to assist with any needs we may have. His non-aggressive approach and "can do" attitude was a good match for our style. Once inside, Jordan worked hard to help us get the best deal available. In the end, Jordan and Mina gave us good treatment, a fair deal and an easy buying experience. More

First time leasing I am new to this dealership and to leading a vehicle, and I couldn't be happier with my experience! Our sales person, Jordan, and his manager, Shawn, I am new to this dealership and to leading a vehicle, and I couldn't be happier with my experience! Our sales person, Jordan, and his manager, Shawn, worked tirelessly to find a vehicle and a lease that met and exceeded my expectations. I'll definitely be going back! More