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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
October 25, 2016
Friendly and knowledgeable I just bought a Cadillac from John. He showed me the vehicle I was looking for and didn't waste my time. The whole process was smooth from test dr I just bought a Cadillac from John. He showed me the vehicle I was looking for and didn't waste my time. The whole process was smooth from test drive to taking delivery of the vehicle. More
by Football1
Employees Worked With
Jonathon C. Wejroch
October 24, 2016
Great service! I spoke with your salesperson Dennis a few weeks ago. I wanted to thank him for all the great information. It is nice have Dennis speak to me like a p I spoke with your salesperson Dennis a few weeks ago. I wanted to thank him for all the great information. It is nice have Dennis speak to me like a person. He answered all my questions and addressed all my concerns. I will definitely be back to buy after the first of the year. Great job Dennis! More
by Mina Policht
Employees Worked With
Dennis Chenoweth
October 24, 2016
The only place I would ever trust to purchase a vehicle When I went in to the Chevrolet dealer, Everyone was very friendly, it was a great atmosphere, and they are very outgoing for there customers. Jon Wej When I went in to the Chevrolet dealer, Everyone was very friendly, it was a great atmosphere, and they are very outgoing for there customers. Jon Wejroch sold me a 2016 car and he was upfront about everything, he's a very nice guy, and is very relocatable to people. He's not like what you would expect of a salesman. When you think of salesmen you think that there trying to "take the rug from under you". No Jon was very helpful, very nice, and I would HIGHLY Recommend if you are looking for any type of vehicle to go see Jon at the Suburban Chevrolet Dealer. More
by 16hallr
Employees Worked With
Jonathon C. Wejroch
October 24, 2016
Great service! The staff here were very friendly and helpful... I went in with low hopes of being able to get another vehicle and walked out happy! The staff here were very friendly and helpful... I went in with low hopes of being able to get another vehicle and walked out happy! More
by Chevy
Employees Worked With
Ron Ellerson
October 22, 2016
Great experience Gagik was great to deal with up front , honest, and quick reply on lease prices on 3 different levels of vehicle, see you in 9 months for another new Gagik was great to deal with up front , honest, and quick reply on lease prices on 3 different levels of vehicle, see you in 9 months for another new lease for my wife. Thanks again Todd More
by Todd67nova
Employees Worked With
Curt Moore, Gagik Vartanyan
October 22, 2016
Used car purchase Gagik was great, very helpful and personable to deal with. He was willing to help any way he could to bring the cost down. I would recommend him. Gagik was great, very helpful and personable to deal with. He was willing to help any way he could to bring the cost down. I would recommend him. More
by Jzinn
Employees Worked With
Gagik Vartanyan
October 20, 2016
Body shop is a joke it's been a nightmar My experience has been hell my accident was on 7/14they service my car on 7/15 my car is still not fix my doors will not lock ,its 10/19they given me My experience has been hell my accident was on 7/14they service my car on 7/15 my car is still not fix my doors will not lock ,its 10/19they given me a loaner but did not explain the mileage.the person that I spoke to was MGR MIKE MOSSER THE GENERAL MANAGER DAUGHTER SHE DID NOT explain I could not go over 3000 miles in the loner so I had to pay them out pocket $972.00 More
by Black
Employees Worked With
Mike Mosser
October 18, 2016
Amazing service!! Got a new car for lease. Our sales perso. Is Gagik super cool guy! I would only go there from now on! Go blue!!!! Go blue Got a new car for lease. Our sales perso. Is Gagik super cool guy! I would only go there from now on! Go blue!!!! Go blue More
by Giovanni
Employees Worked With
Jennifer Simons, Gagik Vartanyan
October 17, 2016
Leasing a new car I am new to leasing cars and Mark Young went out of his way to help me with my lease. He really went to bat for me. He is a great salesman and I wou I am new to leasing cars and Mark Young went out of his way to help me with my lease. He really went to bat for me. He is a great salesman and I would recommend him to anyone looking to lease a car or to buy a new one. More
by linda234
Employees Worked With
Mark Young
September 19, 2016
Great experience! Gagik at Suburban Chevrolet was a great salesman, knew the product, answered questions promptly, & everyone at the dealership was very friendly & help Gagik at Suburban Chevrolet was a great salesman, knew the product, answered questions promptly, & everyone at the dealership was very friendly & helpful! I'd definitely go back! More
by Fweb
Employees Worked With
John Blattner, Chris Perin, Gagik Vartanyan
