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Suburban Chevrolet Cadillac of Ann Arbor

Ann Arbor, MI

3.6
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle. Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. 4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day! Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell. Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered. Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind. CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in. TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth. A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business. Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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3515 Jackson Rd

Ann Arbor, MI

48103

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Showing 898 reviews

November 28, 2016

Great experience - Great vehicle Came in to browse and get an idea of what I was looking for on my next vehicle and walked away with a new truck! No pressure salesmanship works best More

by Rex Kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with Dennis! Congratulations, and enjoy your new Silverado! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

November 26, 2016

Great Experience! Jon was so helpful during my car search! He did not waste my time trying to show me different cars I couldn't afford. He has gone above and beyond to More

by elissawalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blattner, Jonathon C. Wejroch
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for the feedback and congrats on your new 2016 Chevy Malibu! It's great that Jon has gone above and beyond to make sure your experience was positive and enjoyable! Enjoy your vehicle and we can't wait to work with you again!

November 26, 2016

Good experience Dealer work hard to get the deal done which it did. Took a little longer than I expected. Dealership was very busy on Black Friday. But was happy when More

by Rocco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Elasivich & the Floor Manager, Gagik Vartanyan
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for your feedback, and we can't wait to work with you again!

November 24, 2016

Great salesperson I had the privilege of meeting a great salesman today. His name is Gagik Vartanyan, and he works for Suburban Cadillac, Ann Arbor. This guy was so tho More

by Kdumas2754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Ruhlig, Gagik Vartanyan
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with Gagik! Congratulations, and enjoy your new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

November 22, 2016

Good dealership to consider Sales employee, Dennis Chenoweth, was very patient with the process and made sure it went on smooth. Would recommend him as a good sales contact perso More

by nitesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 22, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Dennis and we look forward to serving you again in the future!

November 21, 2016

Awesome service provided! i worked with Mark over several days to make sure I got exactly what I wanted. He was knowledgeable, nice and professional throughout my transaction. More

by Nwashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blattner, Mark Sumner
Nov 22, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for the great feedback and we hope you are enjoying your new vehicle!

November 19, 2016

Great to work with My sales person Mike Burns and financing person John Blattner did a phenomenal job of getting me into a new truck at the payment range I requested. Th More

by DoubleD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns, John Blattner
Nov 22, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new truck and we look forward to working with you again in the near future!

November 15, 2016

Very Pleased I would recommend this dealership to anyone looking for a GM product.... Particularly a Cadillac. My sales rep.... Dennis, did a great job treating me More

by EJ's Lade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 17, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with Dennis! Congratulations, and enjoy your new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

November 13, 2016

Great place to buy a car This was by far the best car buying experience I have had. They were extremely friendly and helpful. Buying a car can be super stressful but they made More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blattner, Jonathon C. Wejroch
Nov 14, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Shannon, we are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we hope to serve you again in the future!

November 12, 2016

Above and beyond service. Ann Martin has always done all she could to accommodate any request. And she is a really nice person. Always friendly and smiling and ready to be of s More

by Chuck Ink
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Mosser, Anne Martin
Nov 14, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

It's great that you have continued to have positive experiences with Anne and we hope that continues!

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