Subaru of Wichita
Wichita, KS
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1,074 Reviews of Subaru of Wichita
Professional, Friendly, No Pressure! My husband and I purchased a truck from this dealership last weekend. We were so impressed with their professionalism and willingness to go above and My husband and I purchased a truck from this dealership last weekend. We were so impressed with their professionalism and willingness to go above and beyond to find us exactly what we wanted! Preston was our salesman and we can't speak enough of his positive "can do" attitude. He never made us feel pressured and wanted to help us find just the right vehicle for our family. More
Great experience at Subaru of Wichita Kansas. Never felt any pressure, moved at my own pace. I recommend this dealership for any one looking for a Subaru experience at Subaru of Wichita Kansas. Never felt any pressure, moved at my own pace. I recommend this dealership for any one looking for a Subaru More
Trusted Partner We don't often purchase new vehicles and typically, we have always bought used until now. So going into this preconceived "daunting" experience, we we We don't often purchase new vehicles and typically, we have always bought used until now. So going into this preconceived "daunting" experience, we were going in with the common perception of aggressive car salesmen. Our experience at Subaru of Wichita with Grant and Mark was the exact opposite and my appreciation to their partnership is hard to convey. From the beginning of our visit, there was nothing but straightforward honesty, respect, and relaxed relationship building. We learned quickly that the staff is not on commission. Rather than pressing extras and the most advanced features, Grant was informative of what was available, without any pressure or seeming attempts to sway our decisions. With all the questions we had, he and Mark were incredibly helpful in providing the information we needed to make the best decision for US. The transparency that the staff and dealership provides to the customers is refreshing. There's no questioning. We did a good amount of research upfront, and everything aligned to fair market prices from consumer report, Kelley Blue Book, etc. Coming on to the lot, we thought we knew exactly what we wanted - the Crosstrek. We test drove it, liked it, great car. What made the difference in our decision was that Grant, our sales rep, took the time to understand ultimately what we were looking for and not only the needs for us right now, but the needs for us in the future. His relaxed encouragement to look at other models and the knowledge and comparisons he provided to us between the options led us to test driving the Outback. After learning more about this model and experiencing the ride, we had a reality check with our long term needs for the car. We went onto the lot thinking we would drive off with a Crosstrek, now we own an Outback that will be a reliable addition that can support a growing family (and of course adventures) and couldn't be happier. Without his skill at really understanding us, taking the time to know the customer, we would have blinded ourselves and missed getting the car we really wanted to grow with for 10/15 years. Thank you, Grant and Mark, along with the rest of the Subaru Staff, for being truly trusted partners. More
Informative, and helpful I was having a difficult time finding the right financing options with the car I was shopping for. I knew what I wanted and went to several dealers. B I was having a difficult time finding the right financing options with the car I was shopping for. I knew what I wanted and went to several dealers. Because of a recent bankruptcy I knew It wasn't going to be a walk in the park but in the end no one compared to Subaru of Wichita. From Preston the sales expert to the financial team they showed care, wisdom, and instructed me as to how I can rebuild my credit with a car loan. Prior to me going their I was contacted by email asking me to let them help in my car purchase. I originally said no and moved on. I forgot about them until they contacted me by email inquiring if I have found my car yet. So their persistent, helpful way eventually led to them helping me purchase my new car. They are number 1 in my book! More
Great Car Buying Experience! I recently bought a new Legacy with the help of Preston Haverkamp. He first took me through the different models and when we went for a test drive he I recently bought a new Legacy with the help of Preston Haverkamp. He first took me through the different models and when we went for a test drive he drove first and explained and demonstrated all the cool features, such as adaptive cruise control, the lane sway feature, etc. I then took over and he guided me through it with a hands on approach. I love that technique as you can first sit back and relax and learn where everything is and how it works and then you actually do the steps with the help of Preston right there if you need anything. This was a million times better than someone just saying you have this feature and that feature. It's obvious Preston cares about the customer. He even went the extra mile and programmed my phone with the bluetooth feature, and explained in detail the siriusxm navigation and satellite music as well as the different apps available ... fantastic! Never once did I feel pressured to do anything I didn't want to do and I highly admire that level of respect for the customer. I further highly recommend this dealership and Preston to treat you with the utmost courtesy and respect. He even called about a week after my purchase to check in and make sure everything was good and to let me know if I ever needed anything or had any questions to not hesitate to contact him. More
Great and helpful staff The staff at Subaru of Wichita are non-commissioned. I can't stress enough how big of a difference this makes in the car shopping experience. I worked The staff at Subaru of Wichita are non-commissioned. I can't stress enough how big of a difference this makes in the car shopping experience. I worked mostly with Emilee and Spencer. I told her up front what I wanted and what I could afford. She and her coworkers provided me with the perfect selection of options to fit in my budget. I never felt stressed or pressured. I plan on returning to Subaru when it's time for the next car. More
Great customer service AJ made sure we test drive two different suvs so we could feel the difference. Helped us go they the lot to pick what colors we wanted and made sure AJ made sure we test drive two different suvs so we could feel the difference. Helped us go they the lot to pick what colors we wanted and made sure everything was good to go before we drove offf the lot. More
Awesome!! Aj is among the best! Defiantly recommend him to anyone. The dealership really works hard for your business. They do not throw sales pitches at you, a Aj is among the best! Defiantly recommend him to anyone. The dealership really works hard for your business. They do not throw sales pitches at you, and Aj was really knowledgeable about the product. I couldn't be happier with my wrx More
Purchase When we visited Subaru of Wichita we were actually seeking a different make of vehicle than the dealership typically sells. Demetrius arranged a test When we visited Subaru of Wichita we were actually seeking a different make of vehicle than the dealership typically sells. Demetrius arranged a test drive, but up driving the vehicle we found the blind spots very too dangerous. Had we been at another dealership I fear there would have been pressure to purchase the vehicle anyway. We declined to purchase the car and Demetrius was ready to send us on our way with no hassle. He did only mention that Subaru vehicles don't have a blind spot. We drove one and realized for the same price we could have a brand new Forester. We made a good purchase of a safe, reliable, all season vehicle. All it took was a quick test drive. More
Best car buying experience I've had. The employees were very knowledgeable and help every step of the way. They were able to give us top dollar for our trade in and stayed within our budg The employees were very knowledgeable and help every step of the way. They were able to give us top dollar for our trade in and stayed within our budget when locating a car that fit our needs. More