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Subaru of Utica

Utica, NY

4.8
754 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 754 reviews

April 03, 2024

Always get great service at Subaru of Utica. Video inspection is extremely helpful. Appointments can be made over the phone or online. More

by gcomstock5323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Subaru of Utica responded

We're happy to hear you consistently receive great service at Subaru of Utica! Thanks for continuing to trust our team with your vehicle's care!

April 03, 2024

Walked in to get info on a Forester, and ended up buying one due to great explanations, and Justin making me feel comfortable in my buying experience.I ended getting exactly what I was looking for and am ve More

by LENNYD20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
Apr 03, 2024 -

Subaru of Utica responded

Congrats, Lenny! We're thrilled to hear Justin made the shopping experience so knowledgeable at Subaru of Utica. Stop by anytime!

April 03, 2024

Great place to get work done on a Subaru. Good service department. Sometimes hard to get through on phone. More

by MK-L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Subaru of Utica responded

We appreciate your feedback and are glad to know you're satisfied with our service department at Subaru of Utica. We'll definitely work on improving the phone line situation for a better experience next time! Safe travels.

April 01, 2024

Justin was wonderful. He made the entire process simple, quick, and enjoyable. Thank you for helping me get the exact car I wanted! More

by Jtarbs21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Malagese
Apr 01, 2024 -

Subaru of Utica responded

Congratulations on your new ride! It's awesome to hear Justin made the experience a breeze at Subaru of Utica. Safe travels!

April 01, 2024

Good service experience. Fast., friendly, and cooperative people to work with, Rge video was very informative More

by RWROBLEWSKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall service person but he was a credit to your sraff
Apr 01, 2024 -

Subaru of Utica responded

We're pleased to hear you had a positive service experience at Subaru of Utica! It's great that our team was able to provide fast and friendly assistance. Thanks for stopping by!

March 31, 2024

The selection of vehicles was nice. The salesman was great! I would highly recommend this dealership. 🙂 More

by KPETRIE21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen DeGrace was great!
Apr 01, 2024 -

Subaru of Utica responded

We strive to offer the best Subaru inventory in Utica! Thanks for stopping by and taking the time to leave us five stars!

March 31, 2024

The process was painless salesman was professional didn’t try to sell me anything additional easy experience More

by TI103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick altamura
Apr 01, 2024 -

Subaru of Utica responded

We always aim for an honest and seamless car-buying experience at Subaru of Utica! Thanks for the kind words and for choosing us!

March 30, 2024

Very helpful and accommodating. Paul was very easy to work with. Would have liked more communication about my finance rate ! More

by JBTOD
Recommend Dealer
Yes
Employees Worked With
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Subaru of Utica responded

We appreciate your feedback and are glad to know that our team was helpful. We'll take note of the communication regarding finance rates for future improvements. Thanks!

March 30, 2024

Quick efficient non annoying sevice, very friendly , good experience deal was done quickly and easily More

by ILIVEBUGGY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve DeGrace
Apr 01, 2024 -

Subaru of Utica responded

We love to hear it! Congrats on your purchase and thanks for choosing Subaru of Utica!

March 30, 2024

Great customer service. From beginning to end of the deal! They put the customer first. Gotta say they are pretty amazing group More

by AMCREDMOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Guzman
Apr 01, 2024 -

Subaru of Utica responded

That means so much to us! It was our pleasure to work with you at Subaru of Utica. Enjoy the new ride!

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