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Subaru of Morgantown

Morgantown, WV

Overview
Employees
Reviews
Vehicles
4.5
396 Reviews
Subaru of Morgantown wants to help you with any of your automotive needs, whether that means working with you to find your next vehicle or providing quality repairs on your current Subaru model. And that's the first reason you'll want to visit us: our dedication to assisting you and providing superb customer service. When you come to our dealership, you can count on having an enjoyable and straightforward shopping experience, ensuring that each visit is worthwhile and successful.
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1730 Mileground Rd

Morgantown, WV

26505

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Showing 396 reviews

March 05, 2026

They do good work. They are truthful to me when something is wrong.I trust the care of my car with this dealership. They're very pleasant to be around. I can't say the s More

by LASOBEK
Recommend Dealer
Yes
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Mar 06, 2026 -

Subaru of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 05, 2026

Very Friendly, a tremendous help. Made the car buying experience great and easy They all were super nice More

by GBC1.COFFMAN
Recommend Dealer
Yes
Employees Worked With
Savanna Butcher
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Mar 06, 2026 -

Subaru of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 05, 2026

Every visit they let me know what is going on The staff is great !; More

by HILLDEBRA509
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 06, 2026 -

Subaru of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 05, 2026

Very good They did a wonderful job with my car and completed the job within a reasonable time frame More

by AARONHESS28
Recommend Dealer
Yes
Employees Worked With
Jacob
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Mar 06, 2026 -

Subaru of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 05, 2026

It's ok. .not like John Howard had it. I have always bought from them More

by MARYCHIPPS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Folden
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Subaru of Morgantown responded

Thank you for taking the time to provide us with this feedback.

March 04, 2026

The dealership is amazing! The staff is friendly and quickly responds. Always a good experience! More

by jwilso1755
Recommend Dealer
Yes
Employees Worked With
Jacob
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Mar 06, 2026 -

Subaru of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 04, 2026

Ok Ok. They lied about doing my alignment the last oil change I had Ok More

by TPOLOSKY
Recommend Dealer
Yes
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Mar 06, 2026 -

Subaru of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@subarumorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 04, 2026

Jamie and Jacob provide exquisite service with a side of smiles and hand shakes. A large portion of both at that More

by JUSTINYORK0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie, Jacob
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Mar 04, 2026 -

Subaru of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 05, 2025

Brian Ball got cheated into extra warranty without full explanation of cost coverage and was not shown or explained to the coverage time nothing Need a cancellation form or contract reworked .If not contac More

by pamball1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dorey Larew
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

pamball1961 responded

Need all extra taken off cheated Brian Ball Nothing explained Need cancellation form

March 27, 2025

I couldn’t be happier with the help he gave us and my new car. Payment was exactly where I wanted it to be and the warranty was awesome. Thanks again, Heidi Eldred More

by Heldred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorey Larew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
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