Subaru of Jacksonville

SOJAX blew my mind! John Pitts and AJ Miller turned my frown upside down. My car and home were flooded due to Hurricane Irma, so the past couple weeks have been stressfu John Pitts and AJ Miller turned my frown upside down. My car and home were flooded due to Hurricane Irma, so the past couple weeks have been stressful to say the least. John and AJ made the buying process easy and stress-free; now one less thing to worry about. I will definitely recommend Subaru of Jacksonville. Thanks, guys! More

Subaru of Jacksonville provided excellence service! Mr. Tommy Torres was very caring and professional in helping me find the appropriate SUV to meet my needs for now and in the future. What's more, it w Mr. Tommy Torres was very caring and professional in helping me find the appropriate SUV to meet my needs for now and in the future. What's more, it was well within in my budget. The entire staff were courteous, caring, and respectful, I recommend them to the utmost. More

No phoney sales people here I dealt with Ryan Munro who turned out to be the antithesis of the typical slick smooth talking and shifty car sales person. He patiently answered our I dealt with Ryan Munro who turned out to be the antithesis of the typical slick smooth talking and shifty car sales person. He patiently answered our questions and reviewed the options for getting a new Subaru Outback 2017 Limited. I had only intended to get a trade in offer for our 2010 Subaru Outback and possibly do a test drive but We ended up buying a new car. It was all made very easy by the dealership in spite of the fact that I intended to pay cash but needed a few days to raise the funds. The finance person often plays the "bad cop" in the whole car sales story but in this case Mike worked with us without being too pushy or aggressive. I drove away feeling like I had accomplished something significant as opposed to the feeling of having been ripped off. More

Subaru service Great guy's. 100% trustworthy. Took my car in for a noise in the transmission. They inspected and found a loose bolt and repaired it for basically not Great guy's. 100% trustworthy. Took my car in for a noise in the transmission. They inspected and found a loose bolt and repaired it for basically nothing. More

The best new car buying experience Low key atmosphere with an excellent, knowledgable sales person. Kimberly was great and patient and answered and explained everything in a clear manne Low key atmosphere with an excellent, knowledgable sales person. Kimberly was great and patient and answered and explained everything in a clear manner. Great experience. More

Wow...I am blown away I am the proud driver of a new Subaru Legacy Sport, and it was a delight to work with the team at Subaru of Jacksonville. This statement packs more po I am the proud driver of a new Subaru Legacy Sport, and it was a delight to work with the team at Subaru of Jacksonville. This statement packs more power when you consider it's coming from a single woman who has severe Post Traumatic Car Salesmen Syndrome! These guys are caring and did not treat me in a demeaning way, as other dealerships in town have. Quite the opposite. When I realized there had been a mistake, they immediately made it right. They went above and beyond the call of duty to meet my needs. Thank you Daniel, Steven and Jerry for helping me walk through my fears so I can drive a beautiful new car that is perfect for me. More

Best Dealership I have purchased 3 vehicles from Subaru of Jacksonville, and I just can't say enough about this dealership. You won't find any high pressure sales--j I have purchased 3 vehicles from Subaru of Jacksonville, and I just can't say enough about this dealership. You won't find any high pressure sales--just friendly, professional people who are very knowledgeable about the vehicles and will take the time to explain all of the wonderful features. The service department is excellent! This team always looks out for my best interests and my safety; they'll never try to sell you service you don't need. Steven is just fantastic--he explains exactly what I need to keep my Outback running smoothly and efficiently. Folks, this is a dealership with integrity and real people who care. More

Best car buying experience ever. From the time I drove in, it only took 2 1/2 hours and I was out the door. I test drove the Outback 2.5 thinking I wanted the 3.6. I was very happy From the time I drove in, it only took 2 1/2 hours and I was out the door. I test drove the Outback 2.5 thinking I wanted the 3.6. I was very happy with the performance of the Outback 2.5 Limited so we went back to the dealership to make a deal. I traded in Jeep Wrangler that I loved but was looking for a Subaru to replace it. The inspection of my Jeep and the offer made took about 10 min. and it took me 30 sec. to sign the agreement. I am very happy with the Outback, the service and the dealership. I just turned 70 and this has been the best experience I have had in buying a car. Thanks Jerry Johnson and Subaru of Jacksonville!!! More

Hurricane Irma 2nd awesome Subaru I had the opportunity to purchase a 2nd new car in 4 months due to hurricane. The associates went above and beyond assisting me with finding the perfe I had the opportunity to purchase a 2nd new car in 4 months due to hurricane. The associates went above and beyond assisting me with finding the perfect car. Josh Strickland is great in matching a customer to a vehicle. I was supported in thinking outside the box. I chose a car that makes me smile and light up when I see it. I have had more compliments and comments about my amazing car. Thank you!!! More

Excellent Customer Service! Scheduling appointment painless - excellent follow-up with text and email for confirmation and reminder. Getting the car dropped off - quick service, Scheduling appointment painless - excellent follow-up with text and email for confirmation and reminder. Getting the car dropped off - quick service, efficient. Provided a loaner since the car was having its 60,000 mile service. Loaner car was provided. Service rep was excellent. When picking up the car, he went over everything thoroughly. My car was returned washed and clean! More