Subaru of Gwinnett - Service Center

Excellent Service As always, service was excellent. Was able to schedule an appointment that was convenient for me. Staff are courteous and very professional. Servic As always, service was excellent. Was able to schedule an appointment that was convenient for me. Staff are courteous and very professional. Service was provided in the time frame estimated. Dealership is very clean. More

Been a customer since 2003. Good service and friendly service Reps. Dealership is small enough to recognize their regular customers on site when they arrive. Worth the drive to Good service and friendly service Reps. Dealership is small enough to recognize their regular customers on site when they arrive. Worth the drive to get there. More

Subaru of Gwinnett takes care of you Not only is their facility clean, user friendly, full of drinks galore, and environmentally conscious, but their staff is also friendly, efficient, in Not only is their facility clean, user friendly, full of drinks galore, and environmentally conscious, but their staff is also friendly, efficient, informative, and helpful, They also go the extra step for their customers and delivered my car to me in Sandy Springs. I can't say enough good things about this place and these people. More

Uncompromising Service From the check-in process to the check-out process, everything was first class. Waiting rooms or loaner car, oil change or major service, new car or From the check-in process to the check-out process, everything was first class. Waiting rooms or loaner car, oil change or major service, new car or older, you are treated with respect and kept informed of your vehicle’s progress. More

Excellent and FAST service This is how a service center should be run! The turn around time prompted. They definitely under promised and over delivered. I will use them in the f This is how a service center should be run! The turn around time prompted. They definitely under promised and over delivered. I will use them in the future. More

Fast service Went in for 6,000 mike maintenance and was out within one hour. Kyle was so professional and kind. Great experience to start my day Went in for 6,000 mike maintenance and was out within one hour. Kyle was so professional and kind. Great experience to start my day More

Very friendly, understanding & easy appointment availability I am pretty particular on certain items - one in particular is that NO power tools are used on the locking wheel nuts - the service advisor (Kyle Form I am pretty particular on certain items - one in particular is that NO power tools are used on the locking wheel nuts - the service advisor (Kyle Formella) completely understands my concern & insured compliance with my request by actually doing the final install of wheel nuts himself - I didn't expect him to do this, but, he obviously wanted to do whatever it took to do this particular task to my standard - - we live South of Atlanta (in Fayetteville, GA) - while Subaru of Gwinnett isn't the dealership nearest us, it is easier to access, easier to schedule a service appointment & I am extremely pleased with the level of service we have received - More

Much better quality!!! Had all new brakes for my 2011 Outback and learned my lessons never to go another auto shops for brakes or any services to save some money. Had all new brakes for my 2011 Outback and learned my lessons never to go another auto shops for brakes or any services to save some money. More

Have my dream car, staff are always excellent Since the first time we walked into the Subaru of Gwinnett. The staff have been excellent and helpful every step of the way. The buying process was no Since the first time we walked into the Subaru of Gwinnett. The staff have been excellent and helpful every step of the way. The buying process was no pressure absolutley willing to let us test drive 50 different cars if that is what made me certain of my choice. We came from low, to high, to mid... and finally settled on the best of both world's the new 2018 crosstrek with eyesight. Its smooth and wonderful and goes anywhere I will ever need with all the safety features I really needed my new car to have. We just recently took it back in for its 6k check up and the team always goes so far above and beyond. There is no doubt that id reccomend them to all my friends, family and coworkers! More

AMAZING The staff was so proficient and dealt with the issue in a timely manner. They were very courteous and was able to answer all the questions that were a The staff was so proficient and dealt with the issue in a timely manner. They were very courteous and was able to answer all the questions that were asked. More