Subaru of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Enjoyed the experience of trading in our 2019 for a 2024 Subaru Ascent, really appreciate the Quiet Room while waiting, and also the recommendation for a dashcam installer and their ability to do the instal Subaru Ascent, really appreciate the Quiet Room while waiting, and also the recommendation for a dashcam installer and their ability to do the install at the dealership so I wouldn't have to drive further to their location. More
Great environment, everyone was friendly and helpful, quick to respond and straightforward. Plus lots of snacks. quick to respond and straightforward. Plus lots of snacks. More
Lawrence was great to work with. He helped us out thoroughly and understood our needs. He helped us out thoroughly and understood our needs. More
Always great service! Wait time estimates are reasonable. Convenient appointments have always been available online. Wait time estimates are reasonable. Convenient appointments have always been available online. More
I really enjoyed working with Jody to get a deal done. He understood I was driving a good distance to do business and he pre-filled out most of the paperwork to shorten how long I was there. The finance He understood I was driving a good distance to do business and he pre-filled out most of the paperwork to shorten how long I was there. The finance department finished everything that wasn’t quite done with the same urgency. The car was completely ready when I pulled in. Highly recommend this dealership; they have a great team. More
Fantastic Service. Great waiting area. Quick turn around time. I purchased my Subaru from this dealership and I also receive service from the dealership. I am pleased. Great waiting area. Quick turn around time. I purchased my Subaru from this dealership and I also receive service from the dealership. I am pleased. More
Went to have my car checked due to some noises that appeared to be transmission related, they confirmed specific items relating to the transmission needed to be replaced as well as a list of additional appeared to be transmission related, they confirmed specific items relating to the transmission needed to be replaced as well as a list of additional items that would need to be completed. My vehicle is under the 5 yr 60,000 mi warranty that includes everything powertrain related, but for some reason they stated that the oil pan leak was not covered underneath that and attempted to state I would need to pay over $1,200 to get it fixed. We brought up the warranty multiple times and they were adamant that the oil pan was not part of it. On the Subaru website regarding warranties for 2020 vehicles it states the following: Powertrain Coverage Components: Engine; Engine block and all internal parts; Cylinder heads and valve trains; Oil pump, oil pan; Timing belts or gears and covers; Water pump; Flywheel; Intake and exhaust manifolds; Oil seals and gaskets While I appreciate the work that was completed on my vehicle and believe it was done well, I am incredibly disappointed in how I was spoken to and treated regarding the oil pan leak. More
Clean, bright, and comfortable waiting area. Very impressive. Snack area covers all the "bases." The only complaint would be the long wait for a service advisor upon arrival. One other th Very impressive. Snack area covers all the "bases." The only complaint would be the long wait for a service advisor upon arrival. One other thing. You have my address on the invoice as Dallas, TX. I've lived in Blue Ridge, GA for the last 23 years. The phone numbers are correct. Other than this minor irritation; everything was great. I have bought three new Subarus there and I drive two hundred miles round-trip for service. You must be doing something right. More