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Subaru North Orlando

Sanford, FL

4.8
691 Reviews

4113 S Orlando Drive

Sanford, FL

32773

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Showing 691 reviews

May 23, 2020

The service department personnel are usually hesitant to address my vehicle concerns. I have experienced incidents with the service department which make me question the competence of some service departmen More

by Laserman
Recommend Dealer
No
Employees Worked With
Dave the shuttle driver. Excellent!, Kendall .R
May 19, 2020

Best service always, 5 years in a row. I show up, someone takes my request immediately and within a few minutes a tech is on it. More

by gofastjet
Recommend Dealer
Yes
Employees Worked With
Jason L
May 27, 2020 -

Subaru North Orlando responded

Awesome!! Thank you for choosing Mastro Subaru!

May 18, 2020

Excellent customer service, professional work done at a very fair price on time. Detailed, complimentary multi-point inspection with honest recommendations on work required now or down the line. Very hap More

by Mike S
Recommend Dealer
Yes
Employees Worked With
Kendall .R
May 27, 2020 -

Subaru North Orlando responded

We try! Your comments make our day in the service department… it’s great when you drive home happy.

May 12, 2020

Excellent Service As usual I expected my dealer to know when my next servicing should be. They emailed me, it was actually a bit early, but perfectly appropriate. I w More

by nelsonmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene .
May 27, 2020 -

Subaru North Orlando responded

Awesome! Thank you for the feedback, it helps! We appreciate your continued business!

May 12, 2020

This is the BEST dealership! They are courteous, efficient and they go out of their way to help! The service writer that helped me today was excellent. Her name is Haley. More

by Salerickson
Recommend Dealer
Yes
Employees Worked With
Kelly J
May 27, 2020 -

Subaru North Orlando responded

Awesome! Haley will love seeing that you were happy with your services. We appreciate your business!

May 11, 2020

Excellent Service Took car in for 6 month inspection No appointment required Just drove in and was taken care of immediately. Very polite young lady handled everything More

by wquirk69
Customer Service
Recommend Dealer
Yes
Employees Worked With
Charlene .
May 27, 2020 -

Subaru North Orlando responded

We’re working hard to make your car servicing simple and fast. Thank you for choosing us!

May 09, 2020

Pleasant to work with All communications with Mastro Subaru are great! They are informative and willing to assist. The last time I visited, was for a general oil change More

by tom.debartolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason L, Kelly J, Tito M
May 27, 2020 -

Subaru North Orlando responded

We want you to be happy! Thank you for your continued business!

April 30, 2020

I bought a used truck from Mastro Subaru almost 3 years ago which included oil changes. Their service department is courteous and always available for my oil changes. I couldn't be happier with the service More

by Psteen
Recommend Dealer
Yes
Employees Worked With
Charlene .
May 27, 2020 -

Subaru North Orlando responded

Excellent! Thank you for choosing us for both the truck and for your servicing!

April 24, 2020

John assisted me and was knowledgeable and efficient Kelly coordinated s front glass window repair for.me do I had several repairs completed at one appointment. More

by Joan
Recommend Dealer
Yes
Employees Worked With
John
May 27, 2020 -

Subaru North Orlando responded

We’re happy that you got your repairs handled! Thank you for choosing Mastro Subaru for your car service!

April 16, 2020

This vehicle purchase was our 3rd from your dealership via Francis King. Professional, honest and willing to help my wife and I thru each time. More

by Mark Sligar
Recommend Dealer
Yes
Employees Worked With
Joe A, Jason L, Kelly J, Francis K, Ray C, Kendall .R
Apr 22, 2020 -

Subaru North Orlando responded

Thank you, Mark! Francis is one of a kind and very committed to his customers. We appreciate your business!

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