Subaru North Orlando

First time visit, used the no appointment Express service and was very well impressed. Service Rep. was fast, courteous, and helpful. car ready on time. and was very well impressed. Service Rep. was fast, courteous, and helpful. car ready on time. More

Very friendly service. The service department is organized and efficient. I was in and out faster than their estimated time. Charges were reasonable. Could use more snacks. organized and efficient. I was in and out faster than their estimated time. Charges were reasonable. Could use more snacks. More

As usual The service department was extremely helpful. They met my needs and actually exceed them prompt service and recommendations. I will continue to use them as I have for the past eight years. They met my needs and actually exceed them prompt service and recommendations. I will continue to use them as I have for the past eight years. More

Very good experience. David White gave me a lot of valuable information to base my decision on and made sure I was notified when the car I was interested in was available to view. Dan in finance was v valuable information to base my decision on and made sure I was notified when the car I was interested in was available to view. Dan in finance was very through explaining all my options. Love my new car. More

We buy a used jeep with them and the service was excellent from the start to the end, the team are very friendly and they make you fell at home. 100% recommend. excellent from the start to the end, the team are very friendly and they make you fell at home. 100% recommend. More

Service advisor John listens and explains well. Also car work done right and car left clean with no traces of oil on driving oil. That’s a plus. work done right and car left clean with no traces of oil on driving oil. That’s a plus. More

David White gave us excellent and speedy service! Extremely friendly and knowledgeable! Highly recommend the dealership and David! Alberto Maymo was also wonderful to work with! Extremely friendly and knowledgeable! Highly recommend the dealership and David! Alberto Maymo was also wonderful to work with! More

MASTRO Subaru has always had first rate customer service. Kelly has always been nice to work with. She is fair and always goes out of the way to be thorough in telling me if I need or don’t need something do Kelly has always been nice to work with. She is fair and always goes out of the way to be thorough in telling me if I need or don’t need something done to my car. I give her an A++. More

Awesome very friendly the best. Always able to accommodate any time frame would recommend. Kendra has assisted with multiple car purchases from here. The best staff. accommodate any time frame would recommend. Kendra has assisted with multiple car purchases from here. The best staff. More

Charlene was fantastic! We had purchased a replacement tire in the past due to a screw in the sidewall. Oddly enough the following week, my wife and son were in Fort Meyers and discovered ANOTHER screw in tire in the past due to a screw in the sidewall. Oddly enough the following week, my wife and son were in Fort Meyers and discovered ANOTHER screw in whet we thought was the same tire. They went to the local dealer (O'Brien) and were SOLD another tire, even though the tire we purchased had a road hazard warranty through any Subaru dealer. The tire we were SOLD was indeed a Continental but was inferior. It was loud while going down the road and undoubtedly would have not allowed Eyesight to perform as it should. Charlene called O'Brien and they agreed to pay for the cost of the new correct replacement tire. Unfortunately we had to purchase yet ANOTHER tire as one tire was out of spec due to being out of spec 4mm (or whatever the requirement is.) Thanks again Charlene! More