Strong Volkswagen

Best car buying experience I could have imagined I walked in with my wife to find her a new car this last week. We weren't hounded by anyone while there. We actually had to go find a salesman after a I walked in with my wife to find her a new car this last week. We weren't hounded by anyone while there. We actually had to go find a salesman after a few minutes. This was very refreshing. Andy Carr was very knowledgeable and friendly. He answered our questions and happily took us for a test drive just before close. His enthusiasm for the brand is contagious. He showed us a 2016 Golf and we were blown away at how fun and nice the car was. Over the next day, Andy and I spoke over the phone and were able to make a deal happen. He met my payment and was straight forward with everything and I felt like I got a great deal. I kept thinking I was going to get there and have a gotcha moment. We made a deal and got the paperwork all started the night before because I had to work late. The next day we arrived and had all the paperwork signed in under 15 minutes! Everything was how I expected it to be. Andy was up front about all fees and everything was how I expected it to be heading to financing. Andy took the time to show us how to setup our car and even brought out a rag and cleaner to get rid of some smudges that were left on the showroom model we purchased after detail missed them. I loved every part of this purchase experience. Night and day from Southtowne's garbage we put up with last time. More

Knowledgeable sales staff and very strong service The service department at Strong VW is really a huge asset for the dealership. Their customer service staff as well as their technicians are first ra The service department at Strong VW is really a huge asset for the dealership. Their customer service staff as well as their technicians are first rate--knowledgeable, well trained, and helpful. They consistently go out of their way to make sure the job is done right and the price is fair. More

Outstanding, efficient, knowledgeable sales experience I was greeted immediately by David Keith after entering the dealership; had not intended to buy a car that day, but had been contemplating a new purch I was greeted immediately by David Keith after entering the dealership; had not intended to buy a car that day, but had been contemplating a new purchase for months. Strong Volkswagen's reputation and best pricing nationally is what began the process. David's product knowledge and the practicality of making my trade to a brand new car quickly became expedient and was a seamless transition. I had also heard that the service team led by Justin Hunsaker was top notch. The finance approval process was the quickest I've ever experienced, and I felt very comfortable with the agreement that we came to. I am absolutely adoring my brand new Turbo Jetta and 'strongly' recommend Strong Volkswagen to anyone in need of a new vehicle. More

Best new car experience ever. It was time for a new dependable vehicle. My wife had driven VW Passats and Jettas as rentals while she was out of town for business. She liked them It was time for a new dependable vehicle. My wife had driven VW Passats and Jettas as rentals while she was out of town for business. She liked them so much, she said we should test drive one. I expressed interest online and was contacted by Matt Hansen. He was very professional and interested in getting us exactly what we needed and liked for the best price. He also didn't smother us with emails. When I told him we had to hold off for another week, he respected my wishes and did so. We are absolutely in love with our new Passat and Strong VW has earned a lifelong new customer. More

Amazing service! I bought a new Tiguan and I am so happy with the customer service I received. The employees I dealt with were all top notch and were genuinely nice. I bought a new Tiguan and I am so happy with the customer service I received. The employees I dealt with were all top notch and were genuinely nice. They all really took their job seriously and made me as a customer feel welcomed and not pressured. This is personally my 2nd car I have purchased through Strong and my husband has also purchased one. Both of us can not get over the professionalism and friendliness of the employees. Super impressed and keep up the great work! =) More

Best Service Center in Salt Lake! I brought my VW Bug into Strong's because an indicator light regarding the exhaust system came on. Brian Edwards was the service representative who I I brought my VW Bug into Strong's because an indicator light regarding the exhaust system came on. Brian Edwards was the service representative who I dealt with. Anyone who has to take their vehicle in for service at Strong's I highly recommend talking to Brian. He is very knowledgeable, courteous, and bends over backwards to meet your needs. He makes you feel like you are the most important customer they have, and he will do anything to help you. When it was apparent that they would have to keep my car overnight, Brian offered to pick me up from work and take me to the dealership to pick up a loaner car. And when I picked up my car the next day, I was surprised to see that it had been washed. It was so nice to pick up a clean car! There aren't many dealerships that offer this kind of customer service. Since purchasing my car from Strong's in 2006, there have been several times that Brian has helped me, and I have always come away from the experience feeling the same -- like I'm important to them and my business matters. More

Exceptional service. I took my car in for a recall and the service department got me in and out within an hour. I strongly suggest strong VW service department to anyone l I took my car in for a recall and the service department got me in and out within an hour. I strongly suggest strong VW service department to anyone looking to service their VW. More

Service visit Easy in, easy out. The service department is very responsive ad dealing with James Wolfe is a pleasure. The courtesy Shuttle driver is a delight. Easy in, easy out. The service department is very responsive ad dealing with James Wolfe is a pleasure. The courtesy Shuttle driver is a delight. More

Really should be less than a star Brought my car in for a oil change and they put the oil filter on incorrectly or wrong anyway all the oil in my car leaked out with in hours and they Brought my car in for a oil change and they put the oil filter on incorrectly or wrong anyway all the oil in my car leaked out with in hours and they say its fine I'm not sure but I've talked to people they said it can seem fine but it did harm to the engine nothing I can do about it I guess they didnt even refund me my costs for the service I also had them change a headlight bulb and they either didn't put the cover back on or did it so carelessly it fell off. More

James Wolfe from service center I had my first 10,000 mile service this past Thursday. I was helped by James Wolfe and he was very polite and helpful. It was a very nice experience a I had my first 10,000 mile service this past Thursday. I was helped by James Wolfe and he was very polite and helpful. It was a very nice experience and I appreciate how friendly he was. More