Street Volkswagen of Amarillo

Crash course in excellence I bought a 2012 Nissan Juke from Street VW in October after seeing Chris Scott post the car on Facebook marketplace. I had a excellent experience with I bought a 2012 Nissan Juke from Street VW in October after seeing Chris Scott post the car on Facebook marketplace. I had a excellent experience with Street VW as a whole in the purchase of the Juke and the car itself was GREAT! I loved it. Not even 45 days later, a lady blew through a stop sign and t-boned me at 50 mph right in the driver’s side door. She didn’t even hit the brakes. I walked away from the crash with just a few bruises (amazingly enough) and no car, as it was declared a total loss. As soon as I had word on the total loss, I texted Chris to see if there was another Juke on the lot. What happened after sending him the text is where I have to say that there’s really no contest- Chris and Street VW have earned my loyalty as a consumer, beyond the shadow of a doubt. 1. Chris remembered exactly who I was and responded right away- He wasn’t even at the dealership! He was at home with his family and he still took the time to check out what was on the lot and got back to me straightaway. 2. He told me that he had a car that I might like- not a Juke, but he convinced me to come take a look at it. 3. EVERYONE at the dealership remembered me and greeted me by name- that’s kind of neat considering how much traffic they get from potential buyers. Chris remembered what my job was, my son’s name, along with all the smaller details from months ago- that’s the absolute definition of investing in a customer. 4. I had several of the people who had handled my financing and papers from the Juke come out of their offices after hearing about my wreck to see how I was doing. I wasn’t expecting them to personally speak to me and that made an impression on me. 5. I didn’t want anything but a Juke, but Chris managed to pick out the perfect car for me- a 2013 VW Tiguan. I was bitter about losing my Juke but he said, and I quote: “I know what you like. You’re going to like this and it has an even better safety rating than the Juke. Let’s take it for a drive.” 6. He was right. It’s perfect. I couldn’t find anything not to like about it. I signed the papers on it the same day. It’s almost ridiculous how easy this whole process has been from beginning to end. In my last review I mentioned how for me, the scariest part of purchasing a car is having to navigate questionable salesmen, reading the fine print and then ploughing through the financing. It’s not an issue at Street VW. In the two major purchases I have made with them, i have felt comfortable and informed all throughout the process. They’re there to do their jobs. And the impression that I have after going through this process twice is that they just want to make sure you get the vehicle that’s good for you and your needs. That’s refreshing to experience after so many fast-talking salesmen. I just can’t recommend this place enough- for service, good employees, great management and really nice vehicles. It’s a well-run establishment that I very much hope gets the recognition it deserves from VW headquarters. More

Service Very professional and easy to schedule the service, also liked that they gave a full report of the service. They also offered a shuttle service which Very professional and easy to schedule the service, also liked that they gave a full report of the service. They also offered a shuttle service which made things more convenient. More

Best for less The easy time buying my new Atlas with Chris Scott. He made my experience very simple and stressless. The deal I got for my Jeep was amazing. I would The easy time buying my new Atlas with Chris Scott. He made my experience very simple and stressless. The deal I got for my Jeep was amazing. I would highly recommend Chris Scott next time I am looking for a new car. More

My great experience! Great people, great place to buy a car from! This is my second beetle I just bought! I feel they did the best they could to get me a grey deal! I pret Great people, great place to buy a car from! This is my second beetle I just bought! I feel they did the best they could to get me a grey deal! I pretty much met everyone and these guys helped me out! Sammy, Shane, Tyler and John! Thanks y’all! More

Amazingly simple...excellent customer service. Jerry was extremely helpful, kind and intuitive. Feel really happy about this purchase and buying it here!! Street has such a great reputation and it Jerry was extremely helpful, kind and intuitive. Feel really happy about this purchase and buying it here!! Street has such a great reputation and it was proven to me today. More

Worth the 5+ hour drive from Dallas The thought of driving out of DFW to look for a car is very unusual. Especially driving to Amarillo. From the moment James was assigned to me as my The thought of driving out of DFW to look for a car is very unusual. Especially driving to Amarillo. From the moment James was assigned to me as my go to person at Sreet, I knew I had a man with integrity. Little did I know that the entire organization at Street is the same way! He was my eyes for me in detailing every little detail or imperfection that may be on the car. The car was as he described and I was and am very pleased with the service I received from the entire staff at Street VW. Thanks for a great car buying experience. If you are out of town or state and they have a car that you are interested in, it worth the distance!!!!!!!!! More

Best deal ever!!!!!! I contacted Street Volkswagen on a 2012 Ram 3500. James called me asked me a few questions about what I was looking for. Few minutes later he sent me I contacted Street Volkswagen on a 2012 Ram 3500. James called me asked me a few questions about what I was looking for. Few minutes later he sent me a video of the truck he had in stock. Of course I like to haggle with any dealer but I did get the best deal compared to what I was getting quoted in other cities in Texas. I was over 400 miles away got a family member to go to Amarillo and see the truck and it was described perfectly. I did everything over the phone and thru email and James and Ron made me a great deal. I will buy from Street again. More

Helpful and great to work with My experience with Street Volkswagen was extremely positive and I would definitely recommend them to a friend. I worked with Madison Jonas and Shane G My experience with Street Volkswagen was extremely positive and I would definitely recommend them to a friend. I worked with Madison Jonas and Shane Giese for the purchase of the exact car I wanted for a great price. I was very impressed with their customer service and that they had the 2018 Atlas in stock in the trim package I wanted. I never felt pressured and felt like I received a great value for my trade in. I worked with Ron Garverick to complete the paperwork and financing and he went above and beyond to describe the service and extended warranty options. I already had a great opinion about the dealership after their generous support of a Junior League community fundraiser in which I was on the committee, so I was exceptionally happy to have the chance to do business with them. More

The best dealer to buy from over the internet! !Bought my 2013 Rubicon Unlimited over the internet with these guys and had a great experience! Within a week, it was bought, financed and delivered o !Bought my 2013 Rubicon Unlimited over the internet with these guys and had a great experience! Within a week, it was bought, financed and delivered out of state to me. Great experience! More

Awesome We went to Rusty Wallace Volkswagen in garland, tx and got jerked around for 4 hrs they even handed the keys to my daughter and said congratulations o We went to Rusty Wallace Volkswagen in garland, tx and got jerked around for 4 hrs they even handed the keys to my daughter and said congratulations on your new car. Then told her she couldn't get it broke her heart. We called Tyler At Street Volkswagen in Amarillo and was approved in 1 hour. Street Volkswagen is definitely the best car dealership to work with. The jetta was my second car and on both cars we were takin car of by the best. Street Volkswagen y'all have costumers for life. Thank you More