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Stoops Automotive Group
Muncie, IN
717 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 717 reviews
August 01, 2019
Pat Bowen sold me a great truck Pat Bowen was awesome to work with and worked very hard to get me in something affordable. I highly recommend visiting Pat and Stoops sales team! Pat Bowen was awesome to work with and worked very hard to get me in something affordable. I highly recommend visiting Pat and Stoops sales team! More
by garrettcaleb12
Employees Worked With
Pat Bowen
July 31, 2019
Great Experience Great work to get my family the vehicle we needed.A big thank you to Cody Nelson and. Brett Estes for the wonderful and much needed help. Great work to get my family the vehicle we needed.A big thank you to Cody Nelson and. Brett Estes for the wonderful and much needed help. More
by Radney
July 31, 2019
Buying happy!! I had a great buying experience! Cody Nelson was an outstanding sales rep. And Cory Ross done a great job of getting me financed. Thank you both love I had a great buying experience! Cody Nelson was an outstanding sales rep. And Cory Ross done a great job of getting me financed. Thank you both love the car. More
by Prince222
Employees Worked With
Cody Nelson, Cory Ross
July 25, 2019
Buy a used car Randy Stoops's team is the best! I needed a car asap and with the help of Brett Estes I was able to get one. You all went above and beyond. The SUV, a Randy Stoops's team is the best! I needed a car asap and with the help of Brett Estes I was able to get one. You all went above and beyond. The SUV, although used, feels like a new car. It is so clean! I would highly recommend Bill Estes and Stoops for your next auto. Thank you all so much, love my new to me SUV. More
by Lhkat23
July 23, 2019
New Lease Brett was great he took time to answer all of our questions. He took a lot of time in the pouring rain to go over all the extras included in our terra Brett was great he took time to answer all of our questions. He took a lot of time in the pouring rain to go over all the extras included in our terrain. He even linked our phone for us. I would deffinately reccomend him to anyone looking to buy or lease a new car. More
by Sandy
July 21, 2019
Super Great Experience I told Brett what I was needing for and he was able to find the right vehicle for me. He was also patient with me and went through the whole vehicle s I told Brett what I was needing for and he was able to find the right vehicle for me. He was also patient with me and went through the whole vehicle showing me all the features. I'd recommend him above any other salesman I've dealt with. More
by OnlyGMTrucks4Me
Employees Worked With
July 17, 2019
Great Experience Are over all experience was great and Pat went above and beyond getting us what we wanted... I would definitely recommend Stoops and Pat Bowen and wi Are over all experience was great and Pat went above and beyond getting us what we wanted... I would definitely recommend Stoops and Pat Bowen and will definitely be back.. Thank You Again Pat Bowen for selling us our Beautiful truck.... And making a new friend in the process.. signed Dana and Daryl Wheatley More
by Dana13
Employees Worked With
Pat Bowen, Chris Abades
July 13, 2019
Outstanding Pat Bowen was so great! He stayed way past closing to make sure we knew how to work EVERY button on our Enclave. We will definitely see Pat Bowen agai Pat Bowen was so great! He stayed way past closing to make sure we knew how to work EVERY button on our Enclave. We will definitely see Pat Bowen again for our next vehicle! More
by Sueh
Employees Worked With
Pat Bowen, Chris Abades
July 13, 2019
great experance We mainly came to Stoops because of our salesman. We had purchased from him before from a different dealership and wanted to give him our business bec We mainly came to Stoops because of our salesman. We had purchased from him before from a different dealership and wanted to give him our business because of how good he was to us before. He stayed late (on a Friday) to let us test drive our vehicle. He helped us all through the process. We will be back to him in the future. More
by Happy customer
July 11, 2019
Poor, commissions more important During the initial visit with Pat as he was taking my personal information he stated that if I made a $3,000 deposit or down payment that I could get During the initial visit with Pat as he was taking my personal information he stated that if I made a $3,000 deposit or down payment that I could get into a better ride this is before he took any personal information after getting financing inquiring he came back and said oh you'll need to come up with $3,000 down just to get into that better ride and acted as he did not want to deal with me on a used or cheaper vehicle that he had his meminum on a commission-based for his paycheck would not recommend him for anything and their guarantee financing is a farce, basically it fraud on the, from the lies, misleading. To the blaming on the banks your sales person tried to hook me with a 3k down then came back less then 10 minutes with the same story blaming the bank More
by Robert
Employees Worked With
Pat Bowen
