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Stoops Automotive Group

Muncie, IN

4.8
718 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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4055 W Clara Ln

Muncie, IN

47304

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Showing 718 reviews

July 12, 2021

This is our 4th car from Stoops. We wouldn't go anywhere else. The people here are great, the service department is awesome. We love our salesperson Pat Bowen, who has helped us through all 4 cars. No bette More

by davslatt1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen, Chris Abades, Cory Ross
July 08, 2021

purchased this new Acadia at Stoops. Brett Estes was a pleasure to deal with' Would deal with him anytime and recommend him for your auto needs More

by Robert.strong
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Jesus Osuna, you have helped my daughter and now me, thank you for your time and your advice. If you are looking to buy a car, contact Jesus at Stoops! More

by Angie McKillip
Recommend Dealer
Yes
Employees Worked With
Jesus Osuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

We purchased a vehicle earlier this year from Brett Estes and came back this week to purchase another one. We always receive excellent customer service from Brett and the entire Stoops team. We highly recomm More

by Soptelean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

We are always more than happy working with Brett Estes at Stoops! He always takes into consideration the needs for our family. We love our new Buick! Thanks Stoops and Brett! More

by kturner223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2021

Stoops had the best selection and a wide range of prices. The service prided by Brett Estes was amazing. Ryan Robinson on the financing team was able to secure a ridiculously low rate that made our payment s More

by Queenbee47340
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin in the Body shop for his referral, Cory Ross
June 23, 2021

It was my first time looking for a new car at a dealership and Stoop had everything I needed. More

by Sienna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Taylor
June 20, 2021

This is my 2nd time buying at Stoops and my 3rd time buying from Brett Estes. Brett makes it a great experience. Chris in financing was excellent also! More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Abades
June 18, 2021

We have purchased or leased vehicles from Stoops for over twenty years. We have dealt with Pat Bowen for at least the last 8 or 9 years and he has always been extremely helpful and cordial. We will probabl More

by Bloumouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen
June 16, 2021

GREAT personal service on a lease with Pat Bowen, couldn't have asked for any more attention, help, better customer service, etc. He and the entire Stoops team made the process easy and painless. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen
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