Stonebriar Chevrolet
Frisco, TX
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Scammers! Make sure to review everything. Finance pulled one over on us. Charged miscellaneous fees without knowledge. And then did not give us papers until 2 Make sure to review everything. Finance pulled one over on us. Charged miscellaneous fees without knowledge. And then did not give us papers until 2 weeks later. Brian in used car sales was just out for sale and Cameron was a sales guy too. A car that was posted online for 15750 ended up costing 23,413.00. We were told by Brian it was 18000.00 drive away then ended up way more. If you get Cameron insist he gives you papers and explains all cost he is putting on there. My bad for not insisting on getting papers too look at. But it was 1030pm at night and we had been there since 7pm HORRIBLE HORRIBLE DEALERSHIP! STAY AWAY! More
Always a great experience at this dealership. Jose and Trey in the servicing department are always helpful and communicative with what’s going on. Jose and Trey in the servicing department are always helpful and communicative with what’s going on. More
BUYER BEWARE! Went to go see a truck that was listed for $65K ($64,998) only to be hit with $4K in “dealer add ons”. Also had an offer for $31K for my trade in at Went to go see a truck that was listed for $65K ($64,998) only to be hit with $4K in “dealer add ons”. Also had an offer for $31K for my trade in at Carvana and $30K at Carmax and they offered $23K! And when I pointed out the dealer add ons the salesperson took of $2K in dealer adds but then they raised their vehicle price by $2K! I also pointed out that GM Financial was offering 2.99% (which is what I currently have through GM Financial) and they stated that it was either the rate or the manufacturer incentives! Complete lies as my last truck from GM had that rate and incentives! Be careful when visiting this dealer, they will try to steal your car and sell theirs at the highest price possible! AVOID THEM AT ALL COST! More
I am grateful for Mr. Stephen Underwood and thankful for his care, professionalism and efficiency. He made a rather difficult day better and by the time I left that day I Stephen Underwood and thankful for his care, professionalism and efficiency. He made a rather difficult day better and by the time I left that day I felt better and much more confident about the possibility of being without my vehicle for weeks. I knew I would be well cared for and everything would be done with precision and high level of service. I am glad I chose Stonebriar Chevrolet and I highly recommend Mr. Underwood's Service. The communication was great and the entire team were welcoming and ensured pick up and drop off along with the loaner all ran smoothly and seamlessly. I couldn't be happier with this service. More
As always, service was great and the personnel were friendly and helpful. I will continue to use Stonebriar Chevrolet! friendly and helpful. I will continue to use Stonebriar Chevrolet! More
Worked with Alex Alcantar, worst experience ever. he took all my details, waisted our a lot time and asked us to agree on a deal and sign papers first before showing us any car or test drive. He said he took all my details, waisted our a lot time and asked us to agree on a deal and sign papers first before showing us any car or test drive. He said “agree on a deal first so I know you are not waisting my time” . Seriously we drove 1 hour to buy a car and this behavior disappointed us a lot. More


