Stone Mountain Toyota

Simply Amazing What a nice, professional person. She made me comfortable and wasn’t pushy at all. Overall she got the job done on a timely fashion. What a nice, professional person. She made me comfortable and wasn’t pushy at all. Overall she got the job done on a timely fashion. More

toyota service Communication and service was excellent Very professional service associate and answered all questions and concerns I will return for my next schedu Communication and service was excellent Very professional service associate and answered all questions and concerns I will return for my next scheduled maintenance coupons for service hard to locate on line Send coupons by mail More

Felt rushed and unappreciated This was my WORST visit ever to Stone Mountain Toyota. I felt the manger was playing games and the sales person was rushing me and was just trying to This was my WORST visit ever to Stone Mountain Toyota. I felt the manger was playing games and the sales person was rushing me and was just trying to make a sale. The GM contacted me and was nice and talked me to coming back. The GM told me when I returned the car would be ready (that was a lie). I felt like I was being rushed by the sales person because he had another customer. Once he knew I was sold on the car he wasn’t worried about me any more. When I was about to pull off the back lights were on and I asked the sales person to assist me after he couldn’t figure it out (he didn’t have time) he told me when I come on Saturday (6 days later) we will figure it out. So I drove 45 mins home with back lights on and had to figure it out on my own. Very disappointing. This is the last time I will go to that dealership. More

Absolutely satisfied My service associate was very professional. All that needed to be done was carefully explained to me. I will def be back to have the recomended servi My service associate was very professional. All that needed to be done was carefully explained to me. I will def be back to have the recomended services completed. More

High price the customer service ly he said i will asked dis Everything is high price no discount it's first time to buy toyota ! America car get good discount he said i will discount my manager the manager lef Everything is high price no discount it's first time to buy toyota ! America car get good discount he said i will discount my manager the manager left he said you have discount More

Service Dep Great service department I was in and out in no time. And they informed every step of the way with what was needed to complete my Great service department I was in and out in no time. And they informed every step of the way with what was needed to complete my More

Service was excellent Randy in service is excellent. There's no one who takes good care of their customers like him. I would definitely take my vehicle back to Randy. Randy in service is excellent. There's no one who takes good care of their customers like him. I would definitely take my vehicle back to Randy. More

Car buying experience Brian, the salesperson, made the car buying experience easy. Options were presented and there was no pressure. All the staff from the sales person to Brian, the salesperson, made the car buying experience easy. Options were presented and there was no pressure. All the staff from the sales person to the manager and finance person were helpful. More

Customer Service My contact at the dealership was great. Marquise Johnson did a fantastic job in explaining all services and additional services offered by the dealers My contact at the dealership was great. Marquise Johnson did a fantastic job in explaining all services and additional services offered by the dealership. It was extremely busy and he got me in and out in a timely manner. More

Fit me in for new tires after flat...no plug. Fit me in when I hold no control over circumstances.bbdontbtell me how many words to use!!! This is not a good way to get 5 stars... seriously Fit me in when I hold no control over circumstances.bbdontbtell me how many words to use!!! This is not a good way to get 5 stars... seriously More