Stone Mountain Toyota
Lilburn, GA
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1,025 Reviews of Stone Mountain Toyota
stop playing the police When I got to the dealership you guys almost did not service my car asking for license and registration, are you guys police now. Pls people come to d When I got to the dealership you guys almost did not service my car asking for license and registration, are you guys police now. Pls people come to dealership for car repair pls stick to the plan and stop harassing customer. What you need to know is the vin number and the info of the customer not registration u can as well ask for insurance. More
Great 60,000 mile check up This dealership always gives me the best service . They are honest straightforward and do what’s best for the customer . I highly recommend them for This dealership always gives me the best service . They are honest straightforward and do what’s best for the customer . I highly recommend them for any one with the a Toyy More
Service My appointment was kept and car serviced in timely manner. Marquise was polite and explained the work that was suggested for my vehicle. I did not hav My appointment was kept and car serviced in timely manner. Marquise was polite and explained the work that was suggested for my vehicle. I did not have a long wait. Everything was done as explained to me. More
Not a pleasant experience this time This dealership has really gone down. The service was poor and the wait was over 2.5 hrs to plug a tire and I had an appointment. When they were done This dealership has really gone down. The service was poor and the wait was over 2.5 hrs to plug a tire and I had an appointment. When they were done with my car I had to go in the back and find my car. In the 23 years that I’ve been a customer, the car has always been brought up front. I will be giving Nally Toyota a try. I hear their service is very good. More
Mr Williams is a very nice Service Advisor The Service Advisor is very informative about the work that will be and is done on your vehicle and knows how to make a customer feels comfortable abo The Service Advisor is very informative about the work that will be and is done on your vehicle and knows how to make a customer feels comfortable about the work done.. More
Maintenance check My customer service person, Ms. Wotcha was very helpful and polite. She offered a car wash and vacuum. She reviewed my maintenance history with me. Sh My customer service person, Ms. Wotcha was very helpful and polite. She offered a car wash and vacuum. She reviewed my maintenance history with me. She even reviewed my next appointment which will probably end up being a expensive one since so many things need to be checked. But, most importantly I got out in a reasonable amount of time. Overall a great experience THANK YOU More
good car buying experience Stopped buy just to look had not planned to buy that trip but was seriously looking. First time to this dealer. I was impressed with the friendliness Stopped buy just to look had not planned to buy that trip but was seriously looking. First time to this dealer. I was impressed with the friendliness low pressure sales. They went out of their way to help match what I was looking for with their inventory. In the end they made me a deal I just could not refuse. Did the paperwork that day and I came back the next day to complete the financials Glad I didn't have to go anywhere else and buying was done More
Great customer service My agent delivered great customer service. It appeared that the department was behind but yet he got me in and out and I was able to get to work on to My agent delivered great customer service. It appeared that the department was behind but yet he got me in and out and I was able to get to work on tome! More
Easy peasy Randy was helpful and got the maintenance done on time with maximum professionalism. It’s very nice also to get a morning appointment. Need to kee Randy was helpful and got the maintenance done on time with maximum professionalism. It’s very nice also to get a morning appointment. Need to keep your quiet area for customers that are working while they wait quiet. Turn down the TV. More
Jarvis in Service. Was amazing Jarvis made my experience convenient. He was prompt knowledge and thorough. I was called when the car was ready and given recommendations and the pr Jarvis made my experience convenient. He was prompt knowledge and thorough. I was called when the car was ready and given recommendations and the price. More


