Stone Mountain Toyota
Lilburn, GA
Filter Reviews by Keyword
By Type
1,025 Reviews of Stone Mountain Toyota
great people Service was great and customer service was excellent. Wait was long and reception needs more seats thought. Overall value for money. Thanks for your h Service was great and customer service was excellent. Wait was long and reception needs more seats thought. Overall value for money. Thanks for your help. More
I get my car serviced there. I get my car serviced there with Jarvis and he’s always professional and courteous and gets me out of there within an hour which is great because they I get my car serviced there with Jarvis and he’s always professional and courteous and gets me out of there within an hour which is great because they’re a busy service center! More
Amazing Customer Service On arrival I was great with a friendly and welcoming smile. However let me just add that over the phone I set an appointment and the customer represen On arrival I was great with a friendly and welcoming smile. However let me just add that over the phone I set an appointment and the customer representative was amazing. My service representative (Marquise Johnson ASM) was amazing and very professional. He had all of the answers before I could ask. That made me feel like my car and time was in the right hands. More
Randy Panlin Randy is an excellent service advisor. It was such a busy day, on a Saturday, but Randy went extra mile by identifying with pictures kind of service/r Randy is an excellent service advisor. It was such a busy day, on a Saturday, but Randy went extra mile by identifying with pictures kind of service/repair my car would need. More
Great!!! Great experience. Staff was really nice and friendly. I was in and out in less then a hour. Will get my vehicle serviced here again. Great experience. Staff was really nice and friendly. I was in and out in less then a hour. Will get my vehicle serviced here again. More
Kristen with a K!! My service advisor “Kristen” was a delight! She was friendly and efficient. Took care of my car and linked me with a very knowledgeable sales adviso My service advisor “Kristen” was a delight! She was friendly and efficient. Took care of my car and linked me with a very knowledgeable sales advisor named “Michael” who took me on a test drive and gave me a earful about all the new and exciting safety features of the 2019 Camry models. Although I didn’t purchase anything I was very excited to hear about all the new things Toyota has come up with. I will recommend Stone Mountain Toyota dealership to anyone that has any service or sales needs! More
Oil change Thanks good job. Solved issue with light indicator and didd the oil change. Comfortable waiting area and room. Still a little long to wait 1 hour and Thanks good job. Solved issue with light indicator and didd the oil change. Comfortable waiting area and room. Still a little long to wait 1 hour and 1/2. But pleased. More
Great Service I will never go anywhere else for my car needs. This team was amazing when I purchased my car and the service team is just as amazing. Being a single I will never go anywhere else for my car needs. This team was amazing when I purchased my car and the service team is just as amazing. Being a single mom, there is always that fear of being taken advantage of when it comes to vehicles. These guys feel like family. They know who I am when I pull up and always take the time to answer all of my questions and concerns. It's like having an entire dealership full of uncles and big brothers. I truly feel like they care and want the best for me. This is my 2nd Toyota I've gotten from this dealership and have been coming here for years for my service. Mr. Shaun Thornton in the service department is the best. He never lets me leave without feeling 100% confident that I will be safe on the road until my next visit. I definitely recommend this dealership. More
Above and Beyond Randy was Superb today as he got my vehicle a complete service, rotors, brakes, scheduled maintenance done and even found me a coupon to chip a little Randy was Superb today as he got my vehicle a complete service, rotors, brakes, scheduled maintenance done and even found me a coupon to chip a little off the cost. In the past Jarvis has also been Exceptional. Glad you all got this platform to shout them out. Service department has improved dramatically. Two great representatives you have. More
Excellent service!! Efficient and friendly customer service. MR. Ray from the sales department was knowledgeable and quite helpful in answering the questions we had prior Efficient and friendly customer service. MR. Ray from the sales department was knowledgeable and quite helpful in answering the questions we had prior to buying our Camry. More


